IHS1513055 “Clinical Laboratory Instrument Management Software, Hardware, Support and Maintenance Services”

The Indian Health Service (IHS) is seeking Clinical Laboratory Instrument Management Software, Hardware, Support and Maintenance Services for the Great Plains Area laboratories in North Dakota and South Dakota. This procurement aims to establish an instrument interface solution that enables communication between clinical laboratory instruments and the IHS Resource and Patient Management System (RPMS) through HL7 interface protocols, allowing laboratory test orders placed in RPMS/EHR to transmit to laboratory instruments and send results back to patient electronic health records. The contractor must provide middleware compatible with Windows Server 2022, supporting multiple analyzer brands including Beckman Coulter, Siemens, Vitros, and Sysmex across nine service units with varying connection requirements. Minimum qualifications require at least five years of middleware support experience with either IHS or VA hospitals using VISN/MUMPS code, along with 24/7 emergency support and standard business hours support from 8:00 AM to 5:30 PM MST Monday through Friday. Interested parties must submit capability statements via email to William Kohl by September 8, 2025, at 3:00 PM Central Time, and this Sources Sought Notice is specifically targeting market research to identify available Indian Economic Enterprises for this opportunity.

This contract opportunity is designated as an Indian Economic Enterprise set-aside under NAICS code 518210 (Data Processing, Hosting, and Related Services). The anticipated contract structure includes a Firm Fixed-Price, Non-Personal Commercial Services Contract with a base year running from January 1, 2026, to December 31, 2026, plus four option years extending through December 31, 2030. The contractor will be required to provide a web portal for driver downloads, incident tracking, and training materials while ensuring compliance with IHS Standard Software and Security Policies. Electronic invoicing will be processed through the Invoice Processing Platform (IPP), and the solution must support both serial and TCP/IP connections across the Great Plains Area IHS Health Care Facilities. No incumbent contractor or specific budget ranges were identified in the available documentation, and respondents are encouraged to complete the attached Indian Firm Representation Form as part of their capability statement submission.