IHS FICAM Program Support - HSPD12 Implementation Technology

The Department of Health and Human Services Indian Health Service is preparing to solicit technology solutions for HSPD-12 implementation through a Request for Information due October 19, 2026, at 9:00 a.m. Eastern Time. The procurement is market research to assess feasibility of a set-aside for Indian Economic Enterprises (IEE) and Indian Small Business Enterprises (ISBEE); no set-aside commitment is currently stated.

Work encompasses development of three ServiceNow portal modules (personnel security, contractor, and applicant modules) integrated with the Smart Card Management System, existing ServiceNow instance, SailPoint, Id.me, and Security Manager. The contractor shall digitize a scheduler workflow for inter-OpDiv regional HSPD-12 scheduling and integrate SailPoint and SCMS systems for user principal name and email synchronization. Additional security controls and potential firewall modifications may be required. Implementation must follow FICAM Roadmap and Implementation Guidance (Version 1.0, November 2009) and NIST specifications.

The period of performance is a 12-month base period with one 12-month option period, effective October 28, 2026. All work is performed remotely during standard business hours (EST) in collaboration with IHS technical staff in Rockville, Maryland. Deloitte maintains exclusive licensing for HHS FICAM system capabilities.

RFI responses are limited to 10 single-spaced pages and must include a cover page with contact information and socioeconomic status, Unique Entity Identifier, existing Federal contract vehicles, IEE/ISBEE representation form, and identification of any GWAC, GSA Schedule, or other procurement vehicles. The Government reserves the right to use submitted information for any legally appropriate purpose and may use non-proprietary technical information in any resultant solicitation.