Request For Information - IHS1528688- SAM.pdf
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- Solicitation number
- IHS1528688
About this file
This is a Request for Information (RFI) issued by the Indian Health Service (IHS) for market research and technical capability assessment purposes. The RFI does not constitute a binding solicitation or commitment to award a contract.
The IHS Office of Management Services seeks information regarding the availability and technical capability of Indian Economic Enterprises (IEE) and Indian Small Business Enterprises (ISBEE) to provide technology solutions supporting HSPD-12 (Homeland Security Presidential Directive-12) implementation. The requirement involves developing three ServiceNow portal modules (personnel security, contractor, and applicant modules) integrated with the Smart Card Management System (SCMS), existing ServiceNow instance, SailPoint, Id.me, and Security Manager. Additional deliverables include digitizing a scheduler workflow for inter-OpDiv regional HSPD-12 scheduling, integrating SailPoint and SCMS systems for user principal name and email synchronization, and implementing security controls and potential firewall modifications. Responses must be submitted by October 19, 2026, at 9:00 a.m. Eastern Time via the SAM.GOV portal and shall not exceed 10 single-spaced pages with 1-inch margins and 12-point font (excluding cover page). Required submission documents include a cover page with points of contact and socioeconomic status, existing Federal contract vehicles, a focused response to project requirements, IEE/ISBEE representation form, and identification of any available GWAC, GSA Schedule, or other procurement vehicles. The Government reserves the right to use submitted information for any legally appropriate purpose and may use non-proprietary technical information in any resultant solicitation.
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| File | Type | Posted |
|---|---|---|
| Request For Information - IHS1528688- SAM.pdf | ||
| IHS-IEE-Representation-Form.pdf |
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Text version
REQUEST FOR INFORMATION # IHS1528688
IHS FICAM PROGRAM SUPPORT - HSPD12 IMPLEMENTATION
TECHNOLOGY
1. TERMS
This Request for Information (RFI) is issued solely for information and planning purposes and does not constitute a solicitation or a promise to issue a solicitation in the future. This RFI does not commit the Government to contract for any supply or service. Responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract.
2. RFI PURPOSE AND OBJECTIVES
The purpose of this RFI is to conduct market research, obtain technical information, and to determine the availability and technical capability of Indian Economic Enterprise (IEE) and Indian Small Business Enterprise (ISBEE) to provide the services outline in this request for information. Responses will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible.
3. PROJECT BACKGROUND
The Indian Health Service (IHS) Office of Management Services (OMS) Division of Administrative and Emergency Services (DAES) develops and implements agency-wide security and Homeland Security Presidential Directive -12 (HSPD-12) policies and programs.
These vital functions contribute to the Agency’s mission of protecting the public health by enhancing the protection and security of all personnel, facilities, and information. The continued implementation of HSPD-12 at IHS is a strategic initiative intended to enhance security, increase efficiency, reduce identity fraud, and protect personal privacy.
4. PROJECT REQUIREMENTS
The source would be expected to provide all personnel, equipment, tools, materials, supervision, and quality control necessary to provide technology solutions for development of three Service Now portal modules to support integrated processes with the Smart Card Management System (SCMS), existing Service Now instance, SailPoint, Id.me, and Security Manager. The source shall develop the Service Now personnel security, contractor, and applicant modules that support integration. The source shall digitize a scheduler workflow for inter OpDiv regional HSPD-12 scheduling and integrate the SailPoint and SCMS systems for user principal name and email synchronization. Additional security controls and potential firewall modifications may also be required for implementation.
5. INFORMATION SUBMISSION INSTRUCTIONS
The information shall be provided in Adobe PDF or Microsoft Word. Submissions shall be limited to 10 single-spaced pages, with 1-inch margins, and using not less than 12-point font.
Charts, tables, diagrams and captions can be in 10-point font and shall be counted as part of the 10-page limit; the cover page is not included in the 10-page count. The information should consist of the following:
• A cover page including the respondents’ technical and administrative points of contact, with names, titles, addresses, telephone, and e-mail addresses; title of project;
socioeconomic status; and Unique Entity Identifier (UEI) Number
• Existing Federal contract vehicles awarded
• A focused response to Section 4
Please refrain from including marketing brochure materials. HHS is requesting tailored responses and not submission only of capability statements. Respondents do not need to address all bullet points but are requested to address as many as possible.
• IEE/ISBEE representation form (attached)
• Any Governmentwide Acquisition Contract (GWAC), General Services Administration
(GSA) Schedule vehicle, or other available procurement vehicles your company maintains that could meet this requirement
The response must be submitted no later than Monday, October 19, 2026, at 9:00am Eastern Time. The response must be submitted via SAM.GOV portal as an interested vendor, along with all required documents listed above.
Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed. Information provided will be used to assess tradeoffs and alternatives available for the potential requirement and may lead to the development of solicitation. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. Responses to this notice will not be considered adequate responses to a solicitation, should one be issued.
Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
(End of RFI)
| REQUEST FOR INFORMATION # IHS1528688 |
| 1. TERMS |
| 2. RFI PURPOSE AND OBJECTIVES |
| 3. PROJECT BACKGROUND |
| 4. PROJECT REQUIREMENTS |
| 5. INFORMATION SUBMISSION INSTRUCTIONS |
| Please refrain from including marketing brochure materials. HHS is requesting tailored responses and not submission only of capability statements. Respondents do not need to address all bullet points but are requested to address as many as possible. |
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