Hospital Paging System

The Portland VA Medical Center, under the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20, is seeking a complete Prism IPX hospital-wide paging system including hardware, software licenses, installation services, configuration, testing, user training, and one year of on-site support. The contractor must be OEM-certified to distribute and install the equipment and provide evidence of technical certifications for all personnel performing the work. Key contract requirements include installation by certified personnel during regular business hours (8:00 AM–5:00 PM, Monday–Friday, excluding federal holidays), strict VA information security and privacy compliance including background investigations and encryption standards, and firm-fixed-price pricing that encompasses all labor, materials, travel, and applicable fees with no travel cost reimbursement by the VA. The solicitation does not specify explicit evaluation criteria beyond technical qualification and pricing compliance. The response deadline is April 10, 2026 at 10:00 AM Pacific Time, with the solicitation posted on April 2, 2026.

This procurement is designated as a 100% small business set-aside, with no current incumbent or contractor identified in the solicitation materials. The contract will be awarded as a firm-fixed-price service order on an all-or-nothing basis, though no specific budget range or award value is disclosed in the solicitation notice. The statement of work specifies 26 line items including dual quad-core servers with redundant power supplies, base station controllers, GPS receivers, multiple software modules, installation labor, documentation, training for two people for one day, and go-live support. The performance period is twelve months from the award date. Work will be performed at the Portland VA Medical Center in Portland, Oregon 97239, with all coordination conducted through the VA medical center's designated point of contact.