Helpdesk Support for Joint Range Extension (JRE) Tactical Integrated Gateway Radio (TIGR) Systems

Closed Pre-Solicitation Posted

Solicitation number
PAN41325P0000025295
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
541512 Computer Systems Design Services
PSC
5825 Radio Navigation Equipment, Except Airborne
Place of performance
Jbphh, Hawaii 96860, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Army Materiel Command Army Contracting Command's Regional Contracting Office-Hawaii is seeking a qualified vendor to provide remote helpdesk support services for Joint Range Extension (JRE) Tactical Integrated Gateway Radio (TIGR) systems. The support will cover existing systems installed on two Army Logistics Support Vessels (LSVs), specifically targeting hardware part number 50690-1 (3U) and Science Applications International Corporation (SAIC) part number 15206-22. The contract requires troubleshooting, diagnostics, and resolution of technical issues related to the operation and maintenance of these radio systems through remote support capabilities. This pre-solicitation notice was posted on August 20, 2025, with interested vendors required to monitor SAM.gov for the official Request for Quote (RFQ) by September 3, 2025. The contracting approach will utilize a Firm Fixed Price structure, and the notice emphasizes this is for existing system support rather than new procurements.

This opportunity does not utilize any set-aside designations and is open to all qualified contractors. Science Applications International Corporation (SAIC) is identified as the manufacturer of the systems requiring support, indicating their potential involvement as either an incumbent or key stakeholder in the current configuration. The contract structure includes a base year performance period plus four additional option years, providing potential long-term engagement opportunities. The procurement falls under NAICS code 541512 for Computer Systems Design Services and PSC code 5825 for Radio Navigation Equipment, Except Airborne. The notice specifically states it is for informational purposes only and does not constitute a commitment to award a contract, with all official procurement actions to follow through the formal RFQ process.

Notice text

Regional Contracting Office-Hawaii is seeking a qualified vendor to provide remote help desk support for Joint Range Extension (JRE) Tactical Integrated Gateway Radio (TIGR) systems currently installed on two (2) Army Logistics Support Vessels (LSVs). This support will cover existing systems and is not for new procurements.

The JRE TIGR system unit is identified by hardware part number 50690-1 (3U), and Science Applications International Corporation (SAIC) part number 15206-22. The requirement encompasses troubleshooting, diagnostics, and resolution of technical issues related to the operation and maintenance of these systems via remote support.

Contract Type: Firm Fixed Price

Period of Performance: Base year plus four option years.

NOTE: This synopsis is for informational purposes only and does not constitute a commitment to award a contract. All interested vendors must monitor SAM.gov for the official Request for Quote (RFQ) and subsequent amendments.

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