Health Care for Homeless Veterans Contracted Emergency Residential Services (HCHV/CERS) Puget Sound VAMC

The Department of Veterans Affairs Medical Center VA Puget Sound in Seattle, Washington is seeking contractors to provide comprehensive emergency residential services for homeless veterans as part of their Community Based Health Care for Homeless Veterans (HCHV) program. The procurement targets services for veterans experiencing literal street homelessness, those with co-occurring mental health or substance use disorders, and recently homeless veterans, with the goal of placing them in community-based residential environments with sufficient supportive services to improve their housing situations. The contractor must provide transitional housing for up to 90 days per veteran, along with comprehensive services including room and board, case management, group activities, VA coordination, permanent housing assistance, financial planning, employment services, and recovery support. The government intends to award a Firm Fixed Price Indefinite Delivery Indefinite Quantity contract with evaluation based on price and past performance. The solicitation responses are due by July 28, 2025, with the contract performance period running from September 3, 2025 to September 2, 2030.

This solicitation operates under the NAICS code 623220 for Residential Mental Health and Substance Abuse Facilities and is designated with no set-aside restrictions, though it encourages participation from small businesses. The total estimated contract value is $19 million over the five-year performance period, with an initial ordering period covering 7,300 beds/services. Key performance metrics include achieving over 55% discharge to housing, maintaining less than 20% negative discharges, sustaining over 85% bed occupancy, and ensuring veterans' length of stay does not exceed 90 days. The contractor must maintain low caseloads with one full-time case manager per 20 veterans and follow strict reporting and documentation protocols. All services will be performed in Seattle, Washington, with contract administration handled by the Network Contracting Office 20 in Vancouver, Washington.