HCERA/SAFRA - Not-For-Profit (NFP) Servicer Program

Added: Apr 30, 2012 11:12 am The purpose of this Modification/Amendment is to replace Section B.11 FSA 32-1 Invoice Procedures (November 2009) with FSA 32-1 Invoice Clause (MAR 2012).  See Attachment A-10 [FSA Invoice Clause] for the full text of the revised clause.

All others terms and conditions remain unchanged.

Added: Mar 07, 2012 6:53 pm Modified: Mar 26, 2012 10:03 amTrack Changes The purpose of this posting is to make a correction to the attachment provided in the 03/07/2012, 4:51pm ET posting. This posting and the attachment included herein replaces the 4:51pm ET posting in its entirety.

Please note: The attachment included in this posting is provided for informational purposes only.

The attached provides a list of entities that the Department currently has an executed MOU with and their respective estimated "Go-Live" dates.

Added: Mar 07, 2012 6:53 pm The purpose of this posting is to make a correction to the attachment provided in the 03/07/2012, 4:51pm ET posting.  This posting and the attachment included herein replaces the 4:51pm ET posting in its entirety.

Please note:  The attachment included in this posting is provided for informational purposes only.

The attached provides a list of entities that the Department currently has an executed MOU with and their respective estimated "Go-Live" dates.

Added: Mar 07, 2012 4:51 pm See attached for updated NFP Estimated Go-Live dates.

Added: Nov 10, 2011 1:08 pm Updated solicitation document.

Added: Oct 20, 2011 10:03 am Please note: The attachment included in this posting is provided for informational purposes only.

The attached provides a list of entities that the Department currently has an executed MOU/contract with and their respective estimated "Go-Live" dates.

Added: Oct 06, 2011 3:48 pm For reference, a redacted copy of the awardee's contract is attached.

Added: Oct 06, 2011 3:27 pm The purpose of this amendment is to update the solicitation document as attached. All changes from the previous version are identified as tracked changes.

All other terms and conditions remain unchanged.

Added: Sep 09, 2011 2:57 pm Please note:  The attachment included in this posting is provided for informational purposes only.  The attached provides a list of entities that the Department currently has an executed MOU with and their respective estimated "Go-Live" dates.

Added: Jul 15, 2011 10:42 am The purpose of this posting is to make a correction to the attachment provided in the 7/15/2011, 10:18am posting.  This posting and the attachment included herein replaces the 10:18am posting in its entirety.

Please note:  The attachment included in this posting is provided for informational purposes only.

The attached provides a list of entities that the Department currently has an executed MOU with and their respective estimated "Go-Live" dates.

Added: Jul 15, 2011 10:18 am Please note:  The attachment included in this posting is provided for informational purposes only.  The attached provides a list of entities that the Department currently has an executed MOU with and their respective estimated "Go-Live" dates.

Added: Jul 01, 2011 11:48 am The purpose of this amendment is to incorporate the following changes:

(1) Clarifying language related to the updated performance metrics posted previously; and

(2) Addition of the TIVAS terms and conditions referenced in the solicitation.

All other terms and conditions remain unchanged.

Added: Jun 23, 2011 3:29 pm The purpose of this notice is to provide information about a conference call that the Department will be conducting tomorrow, to discuss the details about Amendment 0014/0015 with interested parties. Details of this call are provided below:

Time: 3:00PM ET
Date: Friday, June 24, 2011
Dial-In: 800-369-2125
Passcode: 4334944
Duration: Up to 1 Hour

Please note that participation in this conference call is voluntary. All other terms and conditions remain unchanged.

Added: Jun 22, 2011 6:53 pm The purpose of this amendment is to correct an error in the previous amendment, which incorrectly deleted language from the solicitation language.  The language, found in Section B.13.N.14, has been re-inserted and remains in full force and effect.

All other terms and conditions remain unchanged.

In addition, an additional attachment is included which provides a list of entities that the Department currently has an executed MOU with and their respective estimated "Go-Live" dates. The attachment is provided for informational purposes only.

Added: Jun 22, 2011 2:00 pm The purpose of this amendment is to remove the previous performance measurement and subsequent allocation methodology in its entirety (as previously found in Section B.13.N.14), and incorporate the revised language provided in this amendment in its place. All changes from the previous amendment are provided as tracked changes.

All other terms and conditions remain unchanged.

Note: The Department may conduct an open conference call with interested parties in the near future, to discuss this amendment in further detail. In the event this call occurs, more information will be provided through this posting.

Added: Jun 01, 2011 11:25 am

The purpose of this Amendment is to extend the next Solicitation Closing Date from June 1, 2011 to June 3, 2011.  Prospective offerors submitting proposals by this deadline are requested to send an email to Nicholas Chung (nicholas.chung@ed.gov) to schedule Government acceptance of the proposal by the solicitation deadline.

All other Solicitation Closing Dates and time of closing remain unchanged.

Added: May 31, 2011 2:40 pm The attached document provides a list of entities that the Department has determined may proceed with entering into an MOU with the Government, as well as those that have already executed MOUs. The attachment is provided for informational purposes only.

Added: May 18, 2011 3:53 pm The attached document provides a list of entities that the Department has determined may proceed with entering into an MOU with the Government, as well as those that have already executed MOUs. The attachment is provided for informational purposes only.

Added: May 04, 2011 3:32 pm The attached document provides a list of entities that the Department has determined may proceed with entering into an MOU with the Government, as well as those that have already executed MOUs. The attachment is provided for informational purposes only.

Added: Apr 20, 2011 2:58 pm The attached document provides a list of entities that the Department has determined may proceed with entering into an MOU with the Government, as well as those that have already executed MOUs. The attachment is provided for informational purposes only.

Added: Apr 19, 2011 8:11 pm The purpose of this Amendment is to:
 
(1) Establish the Common Pricing Structure for the initial 100,000 borrower accounts, set forth in Section B.13.N.3; and
 
(2) Insert a new Solicitation Closing Date of May 11, 2011, due to the timing of this amendment.  All other Solicitation Closing Dates and time of closing remain unchanged.
 
See the attached amended solicitation for details of the change effected through this Amendment.

Added: Apr 18, 2011 1:26 pm

The attached document provides a list of entities that the Department has determined may proceed with entering into an MOU with the Government, as well as those that have already executed MOUs. The attachment is provided for informational purposes only.

Please Note: This is not meant to be a comprehensive list, and entities that have submitted proposals prior to the date of this posting may be able to proceed with entering into a Memorandum of Understanding (MOU) with the Department at a later date.

All other terms and conditions of the notice remain intact.

Added: Apr 08, 2011 11:20 am The purpose of this Amendment is as follows:

(1) Extend the date for providing additional pricing information from April 8, 2011 to no later than April 22, 2011, unless otherwise notified, as the Government continues to actively review and consider market data;

(2) All Solicitation Closing Dates and time of closing remain unchanged. All potential offerors are encouraged to submit proposals accordingly. Each offeror that is evaluated as eligible and qualified, and accepts the current published pricing, will move forward into the Memorandum of Understanding (MOU) phase. To clarify, if at any point the Government revises the accepted Terms and Conditions currently published, those changes shall be incorporated within each MOU, at which point all offerors shall have the opportunity to reconsider their acceptance.

All other terms and conditions remain unchanged.

Added: Apr 04, 2011 2:01 pm The purpose of this Amendment is to:

(1) Extend the date for providing additional pricing information from March 31, 2011 to no later than April 8, 2011, unless otherwise notified;

(2) All Solicitation Closing Dates and time of closing remain unchanged;

(3) Remind interested parties that upon issuance of a Memorandum of Understanding (MOU), the Government anticipates an implementation lead-time of at least six to nine months before a servicer is capable of becoming "qualified" and issued a contract award.  This estimate will depend on the Government's resource availability and the number of other servicers that the Government may be in the process of onboarding.  Allocation of borrower volume may not occur simultaneously nor immediately following contract award; and

(4) Clarify that the term provided in Section B.13.N.14 of the solicitation applies to each team that the Government has a contract with.  Thus, the threshold for competing with other servicers in the non-NFP pool, including all relevant pricing, is two million borrower accounts total per team, regardless of how many Entities that team is comprised of.

All other terms and conditions remain unchanged.

Added: Mar 18, 2011 3:07 pm

The purpose of this Amendment is to:

(1) Extend the date for providing additional pricing information from March 18, 2011 to no later than March 31, 2011, unless otherwise notified; and

(2) Communicate the Government's intent to proceed with establishing a Memorandum of Understanding (MOU) with those entities that are evaluated as "eligible" and "qualified", as well as having accepted the current Common Pricing Structure identified in Amendment 0005/0006 (posted on January 31, 2011). The Government's re-evaluation of the Common Pricing Structure (Amendment 0008) will continue unabated during this process, as stated in Item (1) above. Upon completion of Common Pricing Structure re-evaluation, all reasonable and appropriate actions will be taken to apply the finalized common pricing to all present and future agreements made under this procurement, including those referenced in Item (2) herein.

Added: Feb 25, 2011 4:18 pm The purpose of this amendment (A0008) is to incorporate the attached changes.

All other terms and conditions remain unchanged.

Added: Feb 04, 2011 4:21 pm The purpose of this Amendment is to allow the Government, based upon information already received during the course of this procurement, to evaluate the Common Pricing Structure provided in Amendments 005/006, including but not limited to the creation of a separate pricing tier for up to 100,000 borrower accounts.

The Government anticipates providing additional information via Amendment no later than February 25, 2011, unless otherwise notified.

Furthermore, all activities stemming from instructions provided to entities within the competitive range through February 3, 2011, including entities identified as able to enter into Memoranda of Understanding with the Department, are hereby postponed until further notice.

Added: Feb 02, 2011 6:28 pm The attached document provides a list of entities that the Department has determined may proceed with entering into an MOU with the Government.  The attachment is provided for informational purposes only.

Please Note: This is not meant to be a comprehensive list, and entities that have submitted proposals prior to the date of this posting may be able to proceed with entering into a Memorandum of Understanding (MOU) with the Department at a later date.

All other terms and conditions of the notice remain intact.

Added: Jan 31, 2011 5:55 pm The purpose of this amendment (A0005) is to incorporate the attached changes.



All other terms and conditions remain unchanged.

Added: Nov 09, 2010 10:25 am The purpose of this amendment (A0004) is to provide additional Questions & Answers (Q&A Version IV) as attached.

All other terms and conditions remain unchanged.

Added: Nov 04, 2010 2:36 pm The purpose of this amendment (A0003) is to provide the additional Question & Answer (Q&A) as attached.

All other terms and conditions remain unchanged.

Added: Oct 28, 2010 4:52 pm The purpose of this amendment (A0002) is to:

(1) Provide additional responses to questions received; and

(2) Incorporate revisions to the solicitation, as attached.

All other terms and conditions remain unchanged.

Added: Oct 25, 2010 4:47 pm

The purpose of this amendment (A0001) is to:

(1) Provide the Department's responses to questions received on October 15th, 2010; and

(2) Incorporate revisions to the solicitation, as attached.

All other terms and conditions remain unchanged.

Added: Sep 29, 2010 3:49 pm The U.S. Department of Education, Office of Federal Student Aid (FSA) is issuing a solicitation to "eligible" and "qualified" entities for Title IV student financial aid servicing, in accordance with Section 2212 of the Health Care and Education Reconciliation Act of 2010 (Pub.L. 111-152, 124 Stat. 1029).

The Solicitation is attached to this notice.

Questions and Answers
Questions regarding this solicitation shall be submitted via email with the subject line, "Questions - Solicitation # NFP-RFP-2010", to Nicholas Chung (nicholas.chung@ed.gov) and Mike Whisler (mike.whisler@ed.gov). The deadline for receipt of questions is 2:00PM ET on Friday, October 15, 2010. Questions received after the deadline may not be considered by the Department.

Conference Call
Further, the Department intends to conduct a conference call to discuss this solicitation, as needed, in more detail with potential offerors.   As practicable, we will also select questions submitted in writing, or raised on the call.  The Department intends to hold this call on Tuesday, October 26, 2010 at 2:00 PM ET. Any questions submitted by October 15th may be discussed on this conference call, if the Department believes such a discussion would benefit all potential offerors.

In order to participate in this conference call, please send registration requests via email to Nicholas Chung (nicholas.chung@ed.gov) and Mike Whisler (mike.whisler@ed.gov) no later than 2:00 PM ET on October 15, 2010. Registration requests may be submitted along with the Questions as described above.

As part of your registration, please provide:

(1) The name(s), title(s), and organization(s) of those individuals who will be participating;

(2) The number of unique telephone lines that your organization anticipates will be calling into the conference call number; and

(3) A primary and alternate point of contact who will be coordinating your organization's participation in this call.

The Department will need an accurate count of participants and anticipated lines calling in to ensure that adequate resources are properly secured.

Details for participating in this call will only be provided to those who have been registered as described above. Registration requests received after the October 15th deadline may not be approved by the Department.