Global Service Desk Certification
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 612571751
- Agency
-
Defense Information Systems Agency
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HC104725P4003 Federal contract award
- Awardee
- Informa TECH Holdings LLC
- NAICS code
- Not on record
- PSC
- R420 Support- Professional: Certifications And Accreditations (Other Than Educ Or Info Tech C&A)
- Place of performance
- Maryland 20755, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Information Systems Agency (DISA) issued a Limited / Sole Source Justification Notice for HDI Site Re-certification services for the Global Service Desk at the Department of Defense Network (DoDNet), awarding contract HC104725P4003 on August 5, 2025. The procurement involves HDI support center certification services from Informa Tech Holdings, LLC (HDI Division) for an estimated value of $45,500.00 under a firm fixed-price contract. The sole source justification is based on Informa Tech Holdings being the only authorized provider of HDI certification, training, and consulting offerings in the United States and worldwide, with their certification standard defining support center maturity and commitment to excellence through an internationally recognized quality model. DISA's Global Service Desk employees are required to obtain individual role-based HDI certifications, and market research conducted from February 1, 2025, to March 3, 2025, confirmed that only this specific service could fully meet the government's needs. The procurement is authorized under Federal Acquisition Regulation (FAR) 13.106-1(b)(1) for purchases not exceeding the simplified acquisition threshold.
Notice text
Redacted J&A
Awarded contract HC104725P4003 to unknown vendor for unknown amount on 2025-08-05.
Files
| File | Type | Posted |
|---|---|---|
| REDACTED - JA_Sole Source_HDI- Signed.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Limited / Sole Source Justification | |
| HDI support center certification of DISA’s Global Service Desk’s (GSD) Department of Defense Network (DoDNET) Desk | Pre-Solicitation |
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