Gigamon Renewal 2024

This is a notification that 55 CONS will be utliizing a brand name J&A for Gigamon IT Services.

1. 557th Weather Wing/2 Systems Operations Squadron – FY24-FY25 GIGAMON Appliance System Support Renewal
2. Purpose

The 2 Systems Operations Squadron, Cyber Defense Flight (2 SYOS/SCP), formerly the 2 Weather Support Squadron, Cyber Operations and Cyber Support Flights (2 WSS/CYS & CYP), located at Offutt AFB, NE provides defensive cyber operations in protecting, detecting, and responding to intrusions in protection of authoritative weather data to optimize military and intelligence community operations and planning.  The 2 SYOS/SCP utilizes the GIGAMON HC2 in monitoring key cyber terrain to protect the USAF’s 2nd largest Special Purpose Processing Node and the 557 Weather Wing Enterprise from unauthorized network connections and activity.  Enhanced monitoring of the cyber terrain with the GIGAMON assists in the compliance and protection of critical assets per DoD Computer Network Defense directives and hardens the network perimeter around the USAF’s authoritative weather sources.  Due to the critical nature of the 557 WW production environment, it is imperative all equipment be on vendor maintenance agreements when applicable.  This SOO will provide for hardware, technical support, and maintenance for the GIGAMON appliance which is part of the mission defense team arsenal in protecting the 557 WW mission.

1. Technical Requirements

The contractor shall ensure that all applicable Commercial-Off-The-Shelf (COTS) IA and IA-enabled products comply with Committee on National Security Systems Policy 11 (CNSSP-11) compliant, requiring them to be validated by accredited labs under the National Information Assurance Partnership (NIAP) Common Criteria Evaluation and Validation Scheme or National Institute of Standards and Technology (NIST) Federal Information Processing Standards (FIPS) Cryptographic Module Validation Program (CMVP) as identified in the sections below.

1.  Section 508 of the Rehabilitation Act Mandate

The Contractor shall meet the requirements of the U.S. Access Board’s regulations at 36 CFR Part 1194 which implements Section 508 of the Rehabilitation Act of 1973, as amended.

1. Technical Contractual Requirements
   1. Technical Refresh

In order to ensure new design enhancements and technological updates or advances, the contractor shall offer, under this DO, hardware and software components available to the contractor's commercial customers.  Furthermore, the contractor shall make available any commercially available updates to the hardware and software provided under this DO.  If such updates are available to other customers without charge, then they shall also be made available to the Government without additional charge.  The contractor will ship these updates to existing customers who have acquired the hardware/software being updated under this DO.  Vendor commercial product offerings shall include “state of the art” technology, i.e., the most current proven level of development available in each product category.

1. 1. Trade Agreement Act (TAA)

All proposed products must be compliant with the Trade Agreements Act of 1979 (TAA) and related clauses in Section I of this contract.  In accordance with DFARS 252.225-7021, the Trade Agreements Certificate at DFARS 252.225-7020 shall be provided for each end item defined and specified in a solicitation that exceeds the TAA threshold subject to the waivers and exceptions provided in FAR 25.4, and DFARS 225.4 offered in response to any RFQ issued under this contract.  Please note that Federal Acquisition Regulation (FAR) paragraph 25.103(e) includes an exemption from the Buy American Act (BAA) for acquisition of information technology that is commercial items. 

1. 1. Authorized Resellers

The contractor may be an authorized reseller of new and refurbished/remanufactured equipment for OEMs proposed under this DO.  The contractor may also procure directly from the OEM or utilize other legitimate distribution channels to provide the required products in accordance with the OEM’s policies on reselling.  Any contractor’s channel relationships with their OEM partners (gold, silver, etc.) will be represented in the best pricing offered.  If the contractor is not an OEM reseller, the contractor shall clearly identify this on the submitted proposal and list the OEM resell partner’s registered relationship with the OEM. DOs may restrict the use of authorized resellers, specific OEMs, or identify required OEMs.  The contractor shall ensure all products are genuine and eligible for any OEM warranties, maintenance agreements and licensing as offered. Genuine products are those products the OEM, by their policy, considers not “secondary”, destroyed, stolen or scrapped.

1. 1. Remanufactured/Refurbished Products

Any product offering that is remanufactured or refurbished shall be clearly identified as such by the contractor on the submitted proposal.  Remanufactured products shall have the OEM or factory certification, if available, for that product.  Remanufactured and refurbished products shall be certified according to the standards set forth in the policy of the OEM.   

1. 1. Items on Backorder

In their response to a Request for Quote (RFQ), the contractor shall provide notification, if applicable, that a particular item is on backorder, the expected lead-time to fulfill the order, etc.  It shall be implicit that a response to an RFQ with no items identified on backorder is a declaration that the items are available at the time of quote submission.

1. 1. Warranty

The contractor shall provide any OEM pass through warranty and standard commercial warranties applicable to the products being purchased at no cost.  This shall apply to new, refurbished and remanufactured equipment.

1. 1. Software

For all software that is outside of hardware and purchased independently, the contractor shall provide the software license registered to the customer’s organization.

1. 1. Customer Support

The prime contractor shall provide 24x7 live telephone support during the warranty period to assist in isolating, identifying, and repairing software and hardware failures, or to act as liaison with the manufacturer in the event that the customer requires assistance in contacting or dealing with the manufacturer.

1. 1. Product Maintenance

The contractor shall provide associated maintenance and upgrades with instructions to include spares/parts and emergency support worldwide, during the warranty period.