General Fort Leonard Wood Community Hospital Shuttle Driver Service Contract

The Mission and Installation Contracting Command (MICC) is soliciting on behalf of the General Leonard Wood Community Hospital (GLWCH) for shuttle driver services, with proposals due July 27, 2026. This is a Total Small Business set-aside; recent amendments indicate a Women-Owned Small Business (WOSB) competitive designation. Questions were due July 17, 2026, with answers posted July 22, 2026; a Q&A document was added July 20, 2026.

Place of performance is Fort Leonard Wood, Missouri (FT LEONARD WD, MO 65473). The contract covers operation of four Government-Owned Contractor-Operated shuttles transporting ambulatory and non-ambulatory patients and staff Monday through Friday, 0600–1700 hours, excluding federal holidays. The Contractor must maintain a 100 percent position fill rate with turnover not exceeding 20 percent in any 12-month period and ensure a minimum of three operational shuttles between 0730–1530 hours. Annual service is 7,648 hours, with a requirement to maintain 95 percent coverage during operating hours and keep customer service complaints below one substantiated complaint per month.

The contract is Firm-Fixed-Price with a base period from August 1, 2026 through July 31, 2027, plus two one-year option periods. NAICS is 485999, All Other Transit and Ground Passenger Transportation; small business size standard is $165 million. Prevailing wage under Service Contract Act Wage Determination 2015-5093 specifies a rate of $13.37 per hour plus $5.09 per hour health and welfare benefits for Parking and Lot Attendant positions (GS-5 equivalent).

Personnel must hold a high school diploma, possess a current Missouri Class E for-hire driver's license, demonstrate a minimum of six months driving experience, meet U.S. citizenship and English proficiency requirements, and obtain Basic Life Saving Certification. All employees must complete Anti-Terrorism Level I Training, iWATCH review, and pass drug screening at contractor expense before employment and within 24 hours after accidents. Tier 1 background investigation and installation suitability are required. The Contractor must maintain Hired and Non-Owned Automobile liability insurance with limits of $200,000/$500,000 bodily injury and $20,000 property damage, plus General Public Liability of $1,000,000/$3,000,000. Health and immunization certifications are required prior to service commencement.

Proposals are limited to three volumes: Technical (20 pages maximum), Past Performance (10 pages maximum, covering three preceding years), and Contract and Pricing (no page limit). Technical evaluation addresses staffing control and management, personnel qualifications and hiring standards, health and immunization compliance, and quality control plan approach. Award goes to the technically acceptable offeror with the lowest evaluated price. The contracting officer is Zackery Zakhireh, zackery.m.zakhireh.civ@army.mil. All proposals must be submitted electronically.