Flexible Cystoscopes Maintenance

The Department of Veterans Affairs Veterans Health Administration Network Contracting Office 16 in Houston, Texas has issued a Special Notice for the sole source procurement of flexible cystoscopes maintenance services. The VA intends to negotiate a Firm-Fixed Price contract with KARL STORZ Endoscopy for support, services, and maintenance of flexible video cystoscopes used in urology procedures at the Michael E. DeBakey VA Medical Center. This procurement is being conducted under 41 U.S.C. 3304(a)(1) and FAR 6.302-1, with the agency stating that only one responsible source exists that can satisfy their requirements. The opportunity was posted on August 14, 2025, with responses due by August 21, 2025. The contract falls under NAICS code 339112 for Surgical and Medical Instrument Manufacturing and PSC category J066 for maintenance and repair of instruments and laboratory equipment.

The purpose of this Special Notice is to inform the marketplace of the VA's intent to award a sole source contract for comprehensive maintenance and repair services covering six specific medical devices, including flexible video cystoscopes and related equipment. Key requirements include a 30-minute response time for service calls, completion of on-site repairs within 7 days, and shipment of replacement equipment within two days of notification. The contractor must provide OEM-certified Field Service Engineers with a minimum of two years of experience, and all replacement parts must be new original equipment manufacturer components. The contract will cover preventive maintenance performed annually, emergency repair services, and comprehensive parts replacement during normal business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding federal holidays. The anticipated contract award date is September 23, 2025, with the contract classified under a large business size standard of $34 million.