FEMA Pre-Solicitation: Hermit’s Peak/Calf Canyon Claims Review Technical Support
Closed Pre-Solicitation Posted
Not the latest version. See the latest solicitation from .
- Solicitation number
- 70FBR625R00000007
- Agency
-
Federal Emergency Management Agency
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R699 Support- Administrative: Other
- Place of performance
- Santa Fe, New Mexico, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Federal Emergency Management Agency (FEMA) is seeking a contractor to provide technical support services for the Hermit's Peak/Calf Canyon Claims Review process in New Mexico. The primary objective is to support claims processing for victims of the Hermit's Peak/Calf Canyon Fire, which destroyed 900 structures across 325,340 acres. Contractors will be responsible for comprehensive claims management, including claimant intake, documentation collection, proof of loss development, eligibility assessments, and compensation recommendations. Qualified contractors must have staff with at least five years of claims processing experience, with subject matter experts requiring bachelor's degrees in relevant fields. The solicitation is anticipated to be released in February 2025, with potential offerors encouraged to monitor the website for updates, noting that the solicitation period may be less than 30 days.
The procurement is an unrestricted, single-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a five-year period of performance, consisting of a base year and four option years. The contract will be structured as a hybrid Cost Reimbursement and Time and Materials arrangement, with contractors expected to process 50-100 claims per week at 90-95% accuracy. Work locations will primarily include FEMA offices in Santa Fe, San Miguel County, and Mora County, New Mexico, with potential remote work options. The total claims volume is estimated at 28,000 by December 2024, with contractors required to maintain strict processing timelines ranging from 10-28 calendar days depending on claim type. While specific award values were not disclosed, the contract represents a significant opportunity for firms specializing in administrative and claims management services within the emergency management sector.
Notice text
5 versions
Update #5 · Latest ·
FEMA Pre-Solicitation: 70FBR625R00000007 Hermit’s Peak/Calf Canyon Claims Review Technical Support
This is not a solicitation. No proposals are due at this time. Questions or phone calls regarding this pre-solicitation notice will not be accepted. The solicitation is anticipated to be released on or about May 2025.
This Pre-solicitation Notice is for Hermit’s Peak/Calf Canyon Claims Review Technical Support Services for the Federal Emergency Management Agency (FEMA). The primary places of performance vary. Any positions requiring on-site support should anticipate travel/deployment to government authorized locations within the following counties in New Mexico: San Miguel County, Mora County, Santa Fe County, Taos County, Sandoval County, Rio Arriba County, and/or Colfax County, and all other surrounding counties affected by the Hermit’s Peak/Calf Canyon Fire. Contractors may also work from their Residence of Record or other location as directed by the COR. Actual work locations will be determined based on tasks being performed.
This procurement is Unrestricted.
This requirement is to provide professional and technical services supporting the Hermit’s Peak/Calf Canyon Claims Office. The Contractor shall provide support in operational areas to include, but not limited to claimant intake, query and collection of requisite supporting documentation, development and submissions of comprehensive proofs of loss, claimant inquiries, review requested amounts, establish qualified amounts, assess duplication of benefits and provide comprehensive recommendations for maximum compensation determinations as expeditiously as possible with the smallest burden placed on the claimants.
The period of performance is for 5 years. The contract will have a base year with four (4) option years. Due to the nature of the work, FEMA will award an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract allowing for hybrid Cost Reimbursement and Time and Materials type Task Orders. FEMA anticipates a single-award contractor for this requirement.
This is not a Solicitation; this is a Pre-solicitation notice to allow contractors to anticipate release of this solicitation. The solicitation is anticipated to be released on or about May 2025. The solicitation will be available to download via this website. Potential offerors are encouraged to check this site frequently for updates. The solicitation period may not be a full 30 days thus this pre-solicitation notice is to help interested contractors to prepare accordingly. The Government is not responsible for any costs incurred by the contractor for any effort related to this pre-solicitation notice. All documents attached are subject to change/additional edits.
Update #4 ·
FEMA Pre-Solicitation: 70FBR625R00000007 Hermit’s Peak/Calf Canyon Claims Review Technical Support
This is not a solicitation. No proposals are due at this time. Questions or phone calls regarding this pre-solicitation notice will not be accepted. The solicitation is anticipated to be released on or about Mid April 2025.
This Pre-solicitation Notice is for Hermit’s Peak/Calf Canyon Claims Review Technical Support Services for the Federal Emergency Management Agency (FEMA). The primary places of performance vary. Any positions requiring on-site support should anticipate travel/deployment to government authorized locations within the following counties in New Mexico: San Miguel County, Mora County, Santa Fe County, Taos County, Sandoval County, Rio Arriba County, and/or Colfax County, and all other surrounding counties affected by the Hermit’s Peak/Calf Canyon Fire. Contractors may also work from their Residence of Record or other location as directed by the COR. Actual work locations will be determined based on tasks being performed.
This procurement is Unrestricted.
This requirement is to provide professional and technical services supporting the Hermit’s Peak/Calf Canyon Claims Office. The Contractor shall provide support in operational areas to include, but not limited to claimant intake, query and collection of requisite supporting documentation, development and submissions of comprehensive proofs of loss, claimant inquiries, review requested amounts, establish qualified amounts, assess duplication of benefits and provide comprehensive recommendations for maximum compensation determinations as expeditiously as possible with the smallest burden placed on the claimants.
The period of performance is for 5 years. The contract will have a base year with four (4) option years. Due to the nature of the work, FEMA will award an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract allowing for hybrid Cost Reimbursement and Time and Materials type Task Orders. FEMA anticipates a single-award contractor for this requirement.
This is not a Solicitation; this is a Pre-solicitation notice to allow contractors to anticipate release of this solicitation. The solicitation is anticipated to be released on or about Mid April 2025. The solicitation will be available to download via this website. Potential offerors are encouraged to check this site frequently for updates. The solicitation period may not be a full 30 days thus this pre-solicitation notice is to help interested contractors to prepare accordingly. The Government is not responsible for any costs incurred by the contractor for any effort related to this pre-solicitation notice. All documents attached are subject to change/additional edits.
Update #3 ·
FEMA Pre-Solicitation: 70FBR625R00000007 Hermit’s Peak/Calf Canyon Claims Review Technical Support
This is not a solicitation. No proposals are due at this time. Questions or phone calls regarding this pre-solicitation notice will not be accepted. The solicitation is anticipated to be released on or about Mid March 2025.
This Pre-solicitation Notice is for Hermit’s Peak/Calf Canyon Claims Review Technical Support Services for the Federal Emergency Management Agency (FEMA). The primary places of performance vary. Any positions requiring on-site support should anticipate travel/deployment to government authorized locations within the following counties in New Mexico: San Miguel County, Mora County, Santa Fe County, Taos County, Sandoval County, Rio Arriba County, and/or Colfax County, and all other surrounding counties affected by the Hermit’s Peak/Calf Canyon Fire. Contractors may also work from their Residence of Record or other location as directed by the COR. Actual work locations will be determined based on tasks being performed.
This procurement is Unrestricted.
This requirement is to provide professional and technical services supporting the Hermit’s Peak/Calf Canyon Claims Office. The Contractor shall provide support in operational areas to include, but not limited to claimant intake, query and collection of requisite supporting documentation, development and submissions of comprehensive proofs of loss, claimant inquiries, review requested amounts, establish qualified amounts, assess duplication of benefits and provide comprehensive recommendations for maximum compensation determinations as expeditiously as possible with the smallest burden placed on the claimants.
The period of performance is for 5 years. The contract will have a base year with four (4) option years. Due to the nature of the work, FEMA will award an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract allowing for hybrid Cost Reimbursement and Time and Materials type Task Orders. FEMA anticipates a single-award contractor for this requirement.
This is not a Solicitation; this is a Pre-solicitation notice to allow contractors to anticipate release of this solicitation. The solicitation is anticipated to be released on or about Mid March 2025. The solicitation will be available to download via this website. Potential offerors are encouraged to check this site frequently for updates. The solicitation period may not be a full 30 days thus this pre-solicitation notice is to help interested contractors to prepare accordingly. The Government is not responsible for any costs incurred by the contractor for any effort related to this pre-solicitation notice. All documents attached are subject to change/additional edits.
Update #2 ·
FEMA Pre-Solicitation: 70FBR625R00000007 Hermit’s Peak/Calf Canyon Claims Review Technical Support
This is not a solicitation. No proposals are due at this time. Questions or phone calls regarding this pre-solicitation notice will not be accepted.
This Pre-solicitation Notice is for Hermit’s Peak/Calf Canyon Claims Review Technical Support Services for the Federal Emergency Management Agency (FEMA). The primary places of performance vary. Any positions requiring on-site support should anticipate travel/deployment to government authorized locations within the following counties in New Mexico: San Miguel County, Mora County, Santa Fe County, Taos County, Sandoval County, Rio Arriba County, and/or Colfax County, and all other surrounding counties affected by the Hermit’s Peak/Calf Canyon Fire. Contractors may also work from their Residence of Record or other location as directed by the COR. Actual work locations will be determined based on tasks being performed.
This procurement is Unrestricted.
This requirement is to provide professional and technical services supporting the Hermit’s Peak/Calf Canyon Claims Office. The Contractor shall provide support in operational areas to include, but not limited to claimant intake, query and collection of requisite supporting documentation, development and submissions of comprehensive proofs of loss, claimant inquiries, review requested amounts, establish qualified amounts, assess duplication of benefits and provide comprehensive recommendations for maximum compensation determinations as expeditiously as possible with the smallest burden placed on the claimants.
The period of performance is for 5 years. The contract will have a base year with four (4) option years. Due to the nature of the work, FEMA will award an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract allowing for hybrid Cost Reimbursement and Time and Materials type Task Orders. FEMA anticipates a single-award contractor for this requirement.
This is not a Solicitation; this is a Pre-solicitation notice to allow contractors to anticipate release of this solicitation. The solicitation is anticipated to be released on or about February 2025. The solicitation will be available to download via this website. Potential offerors are encouraged to check this site frequently for updates. The solicitation period may not be a full 30 days thus this pre-solicitation notice is to help interested contractors to prepare accordingly. The Government is not responsible for any costs incurred by the contractor for any effort related to this pre-solicitation notice. All documents attached are subject to change/additional edits.
Update #1 ·
FEMA Pre-Solicitation: 70FBR625R00000007 Hermit’s Peak/Calf Canyon Claims Review Technical Support
This is not a solicitation. No proposals are due at this time. Inquiries sent regarding this pre-solicitation notice may not receive a response.
This Pre-solicitation Notice is for Hermit’s Peak/Calf Canyon Claims Review Technical Support Services for the Federal Emergency Management Agency (FEMA). The primary places of performance vary. Any positions requiring on-site support should anticipate travel/deployment to government authorized locations within the following counties in New Mexico: San Miguel County, Mora County, Santa Fe County, Taos County, Sandoval County, Rio Arriba County, and/or Colfax County, and all other surrounding counties affected by the Hermit’s Peak/Calf Canyon Fire. Contractors may also work from their Residence of Record or other location as directed by the COR. Actual work locations will be determined based on tasks being performed.
This procurement is Unrestricted.
This requirement is to provide professional and technical services supporting the Hermit’s Peak/Calf Canyon Claims Office. The Contractor shall provide support in operational areas to include, but not limited to claimant intake, query and collection of requisite supporting documentation, development and submissions of comprehensive proofs of loss, claimant inquiries, review requested amounts, establish qualified amounts, assess duplication of benefits and provide comprehensive recommendations for maximum compensation determinations as expeditiously as possible with the smallest burden placed on the claimants.
The period of performance is for 5 years. The contract will have a base year with four (4) option years. Due to the nature of the work, FEMA will award an Indefinite Delivery/ Indefinite Quantity (IDIQ) contract allowing for hybrid Cost Reimbursement and Time and Materials type Task Orders. FEMA anticipates a single-award contractor for this requirement.
This is not a Solicitation; this is a Pre-solicitation notice to allow contractors to anticipate release of this solicitation. The solicitation is anticipated to be released on or about February 2025. The solicitation will be available to download via this website. Potential offerors are encouraged to check this site frequently for updates. The solicitation period may not be a full 30 days thus this pre-solicitation notice is to help interested contractors to prepare accordingly. The Government is not responsible for any costs incurred by the contractor for any effort related to this pre-solicitation notice. All documents attached are subject to change/additional edits.
Files
| File | Type | Posted |
|---|---|---|
| Draft PWS - Hermits Peak Claim Review Technical Support.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Canceled - FEMA Solicitation: Hermit’s Peak/Calf Canyon Claims Review Technical Support | Solicitation | |
| This notice | Pre-Solicitation |
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