Federal Insurance Directorate/National Flood Insurance Program - PIVOT
Closed Pre-Solicitation Posted
- Solicitation number
- 70FA3124I00000002
- Agency
- FEMA Information Technology Section Federal Emergency Management Agency, Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Washington, District of Columbia, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Homeland Security's Federal Emergency Management Agency seeks to procure IT operations and maintenance services in support of the National Flood Insurance Program's Pivot system. Interested vendors must demonstrate experience with IT operations and maintenance, software quality assurance, systems security, data analytics, and user support utilizing agile methodologies on Google Cloud Platform. Capability statements are due by November 20, 2023 and will be evaluated based on experience exceeding customer expectations in data visualization, quality assurance, and agile frameworks.
There is no set-aside designation. The NAICS code is 541511 and PSC code is DH01. The incumbent contractor provides similar services under the Alliant 2 GWAC. The base period of performance is one year starting June 16, 2025 with the option for four additional one year periods to be performed primarily at the contractor's site and providing some staff on-site in the Washington D.C. area within two hours notice.
Notice text
2 versions
Update #2 · Latest ·
The Department of Homeland Security (DHS), FEMA, Federal Insurance Directorate (FID) National Flood Insurance Program (NFIP) Pivot (referred to hereafter as “Pivot” or “NFIP Pivot”) serves as the NFIP’s System of Record for all flood insurance claims and policies and is considered a mixed-financial system. Currently in its Operations and Maintenance (O&M) phase, Pivot requires a wide array of IT services including SecDevOps in FEMA’s Enterprise Google Cloud Platform utilizing the Scaled Agile Framework (SAFe) methodology, holistic software quality assurance, systems security, data reporting and analytics, program/project management, and various support services.
The Contractor will provide subject matter expertise to FEMA staff as they support the NFIP’s execution of flood insurance business operations via Pivot and related NFIP applications. The Contractor will support activities such as tracking, collecting, disseminating, maintaining, and updating information on the Pivot System and applications. While the work performed by the Contractor is UNCLASSIFIED, it should be noted that a substantial amount of data is Personally Identifiable Information (PII) or Sensitive Personally Identifiable Information (SPII) and shall be handled as required by FEMA, DHS, Office of Management and Budget, and applicable federal statutes.
This is the same posting that was previously posted on GSA MRAS for Alliant 2 and Small Business responses. If you responded SSN/RFI 70FA3123I00000008, you do not need to respond to this announcement.
Update #1 ·
The Department of Homeland Security (DHS), FEMA, Federal Insurance Directorate (FID) National Flood Insurance Program (NFIP) Pivot (referred to hereafter as “Pivot” or “NFIP Pivot”) serves as the NFIP’s System of Record for all flood insurance claims and policies and is considered a mixed-financial system. Currently in its Operations and Maintenance (O&M) phase, Pivot requires a wide array of IT services including SecDevOps in FEMA’s Enterprise Google Cloud Platform utilizing the Scaled Agile Framework (SAFe) methodology, holistic software quality assurance, systems security, data reporting and analytics, program/project management, and various support services.
The Contractor will provide subject matter expertise to FEMA staff as they support the NFIP’s execution of flood insurance business operations via Pivot and related NFIP applications. The Contractor will support activities such as tracking, collecting, disseminating, maintaining, and updating information on the Pivot System and applications. While the work performed by the Contractor is UNCLASSIFIED, it should be noted that a substantial amount of data is Personally Identifiable Information (PII) or Sensitive Personally Identifiable Information (SPII) and shall be handled as required by FEMA, DHS, Office of Management and Budget, and applicable federal statutes.
This is the same posting that was previously posted on GSA MRAS for Alliant 2 and Small Business responses. If you responded to that SSN/RFI you do not need to respond to this announcement.
Attachments
| File | Type | Posted |
|---|---|---|
| 70FA3124I00000002 SSN RFI FY25 Pivot OM.pdf | ||
| 70FA3124I00000002 FY25 Pivot OM Statement of Work.pdf | ||
| 70FA3124I00000002 SSN RFI FY25 Pivot OM.pdf | ||
| 70FA3124I00000002 FY25 Pivot OM QnA.xlsx | XLSX spreadsheet | |
| 70FA3124I00000002 FY25 Pivot OM Statement of Work.pdf |
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