FBI Enterprise Content Manager Solution

The Federal Bureau of Investigation (FBI), through its Information Management Division's Technology Innovation Section, is conducting market research to procure an Enterprise Content Management (ECM) solution that will modernize the agency's content management capabilities. The RFI seeks an innovative system capable of managing the entire paper file lifecycle, including digitization, secure storage, retrieval, and records management, with specific requirements for robust inventory management, intuitive APIs, role-based access control, and advanced search functionalities. Potential vendors must meet stringent eligibility criteria, including holding a Facility Clearance up to Top Secret, possessing a valid GSA Contract or NASA SEWP, being registered in Sam.Gov, and being a U.S. owned company with no active debarments. The RFI responses are due by 11:59 pm ET on May 7, 2025, with submissions limited to 8 pages, and the FBI plans to potentially conduct an Industry Day with a "Show Me, Don't Tell Me" demonstration approach. Evaluation will focus on vendors' ability to provide a comprehensive, secure, and compliant solution that can integrate seamlessly into the existing FBI environment.

The pre-solicitation notice indicates no specific set-aside designations for this procurement, and the current incumbent or existing contractors are not explicitly mentioned. The proposed ECM solution must be capable of storing up to 20 million records and handling 300,000 annual file requests, operating within a secret enclave without direct internet access. While no specific award value or budget range is provided, the solution must hold FedRAMP certification to ensure compliance with federal security standards. The FBI emphasizes that this RFI is purely for market research purposes and does not guarantee a subsequent solicitation or contract award. The technology must be cloud-compatible and able to support complex workflow automation, with the ultimate goal of enhancing the FBI's IT modernization efforts and improving overall content management efficiency.