FAS Genesys PureConnect License Maintenance and Support Renewal
Closed Solicitation Posted
- Solicitation number
- FA8771-23-Q-0032
- Agency
-
AFLCMC Maxwell AFB
Lifecycle Management Center, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Montgomery, Alabama 36114, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force is seeking quotes for the renewal of Genesys PureConnect License maintenance and support for the Air Force Field Assistance Service's phone system. The contract is a firm-fixed price type with a base period of one year from August 1, 2023, to July 31, 2024. The delivery of the services is expected no later than August 1, 2023.
List of products and services to be provided:
- Genesys PureConnect License maintenance and support renewal
- Product numbers, quantities, patches, upgrades, and any helpdesk support
- Remedy IVR
- Large CIC development system
- Contact Center 1
- Business Clients
- Unified Messaging Add-On
- Supervisor Add-On
- Basic Sessions
- Advanced Sessions
- Switchover Clone
- Conference Sessions
- Advanced Server
- Media Sessions
- Media Server Dev License
- Medium Media Servers.
Notice text
This solicitation is issued as a Request for Quote for Firm-Fixed Price (FFP) Genesys PureConnect License maintenance and support renewal for the Air Force Field Assistance Service (FAS) premis-based Genesys PureConnect Prm (CIC) phone system. Period of Performance is one year base period 1 Aug 2023 – 31 July 2024. The evaluation of your quote will be based on the Lowest Price Technically Acceptable (LPTA) procedures.
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