RFQ FA8771-23-Q-0032 FAS Genesys PureConnect Maintenance and Support renewal Signed.pdf
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- Solicitation number
- FA8771-23-Q-0032
About this file
This memorandum requests quotes for Genesys PureConnect license maintenance and support renewal for the Air Force Field Assistance Service's premise-based Genesys PureConnect phone system. The Air Force is seeking quotes for maintenance on various PureConnect software licenses, including for an interactive voice response system, contact center software, business clients, unified messaging add-ons, and conference sessions. Quotes are due by July 25, 2023 for a firm-fixed-price contract with a one-year base period running from August 1, 2023 to July 31, 2024. The evaluation will be based on lowest price technically acceptable procedures. Delivery is required by August 1, 2023. This is a brand name only requirement, and no other solutions will be considered.
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| File | Type | Posted |
|---|---|---|
| Redacted Brand Name Justification.pdf |
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Text version
DEPARTMENT OF THE AIR FORCE
BUSINESS AND ENTERPRISE SYSTEMS DIRECTORATE
MAXWELL AIR FORCE BASE, GUNTER ANNEX ALABAMA
18 July 2023
MEMORANDUM FOR Authorized Resellers of Genesys PureConnect Software
FROM: AFLCMC/GBK
501 East Moore Drive, Bldg 884 Maxwell AFB, Gunter Annex AL 36114
SUBJECT: Request for Quote (RFQ) FA8771-23-Q-0032 for Genesys PureConnect License Maintenance and Support Renewal
1. This solicitation is issued as a Request for Quote for Genesys PureConnect License maintenance and support renewal for the Air Force Field Assistance Service (FAS) premis-based Genesys PureConnect Prm (CIC) phone system. Contract type is Firm- Fixed Price with 1 one year base period 1 Aug 2023 – 31 July 2024. The evaluation of your quote will be based on Lowest Price Technically Acceptable (LPTA) procedures.
2. Delivery shall be no later than 1 Aug 2023.
3. Quotes shall include all required products and services in accordance with Attachments
1 and 2 (e.g., product numbers, quantities, patches, upgrades, and any helpdesk support), Cage Code, UEI number, and POC information.
4. This is a brand name only requirement. No other solutions will be considered.
5. Quotes are due no later than 12:00 pm Central Standard Time (CST) 25 July 2023.
6. This RFQ is not an authorization to begin performance and in no way obligates the
Government for any cost incurred by your company for this requirement. The Government reserves the right to cancel this RFQ at any time prior to award and is under no obligation to make an award because of this RFQ.
7. If additional information is needed, please email the Contracting Officer, Mr. Adam T. Golden at adam.golden1@us.af.mil with a courtesy copy to the Contract Specialist, Ms. Dione Davis at dione.davis@us.af.mil.
ADAM T. GOLDEN, USAF
Contracting Officer
Attachments (3):
1. Product List
2. Redacted Brand-Name Justification mailto:adam.golden1@us.af.mil mailto:dione.davis@us.af.mil
Attachment 1
FA8771-23-Q-0032 Product List
This is a Brand Name Request
License Maint Component Qty Item Number Description
A 1 PK-510-4.0-RIVR Remedy IVR
B 1 N/A Large CIC development system
C 200 SW-001-4.0-AL04 Contact Center 1
D 40 SW-001-4.0-AL02 Business Clients
E 220 SW-001-4.0-AA08 Unified Messaging Add-On
F 40 SW-001-4.0-AA01 Supervisor Add-On
G 200 SW-001-4.0-PL03 Basic Sessions
H 200 SW-001-4.0-PL04 Advanced Sessions
I 1 SW-001-4.0-SS01 Switchover Clone
J 50 SW-001-4.0-PL06 Conference Sessions
K 1 SW-001-4.0-SL02 Advanced Server
L 250 SY-014-4.0-MSEA Media Sessions
M 1 N/A Media Server Dev License
N 2 N/A Medium Media Servers
| 2023-07-18T08:44:25-0500 | |
| GOLDEN.ADAM.T.1283223236 |
File details come from the government source that posted it. Updated .