Extended Enhanced Warranty -identiFINDER R 300

THIS IS A SOURCES SOUGHT NOTICE. This notice is for planning purposes only and does not obligate the Government to award a contract or otherwise pay for the information provided in response. The government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any contractor responding to this notice should ensure that its response is complete and sufficiently detailed to allow the government to determine the contractor's qualifications to perform work. Respondents are advised that the government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After review of the responses received, a pre-solicitation synopsis and solicitation may be published. However, responses to this notice will not be considered adequate responses to a solicitation.

The Oregon Army National Guard (ORARNG) is seeking information on sources that are available to provide an extended enhanced warranty, or similar repair plan, for the FLIR identiFINDER R300. The Scope of Coverage for the Extended Enhanced Warranty the ORARNG is seeking is as follows:
• Unlimited telephone technical support with priority response.
• Priority turnaround time.
• Unlimited number of instrument repairs due to normal use, wear and tear. Including parts and labor.
• Detector replacement.
• Repair or replacement of defective parts and accessories.
• One (1) preventative maintenance (optimization) for each year of coverage. Items included in the preventative maintenance:
o Full evaluation of product, parts and accessories
o Replacement of internal rechargeable battery
o Software/firmware update to the latest approved revision level
o Optimization of ID crystal for optimal identification results
o Optimization of 2x gamma dose rate detectors
o Optimization of neutron count rate for optimal sensitivity
o Check identification performance with the following nuclides; Am‐241, Ba‐133, Co‐57, Co‐60, Cs‐137, Eu‐152, Mn‐54, Na‐22, Ra‐226 and Th‐232
o Check energy resolution of scintillation detector

Turnaround Time
All products covered under an enhanced extended warranty will be placed ahead of all non‐warranty services thereby reducing the repair turnaround time. The Contractor will make reasonable efforts to ensure warranty repair and maintenance services are completed within 3 business days (from receipt to shipment).

Transportation/Freight Charges
The Contractor is responsible for issuing a shipping label to the customer for the freight from the customers or distributors site to the Contractor. The Contractor does not reimburse shipping charges paid for by the customer.
The Contractor is responsible for the freight charges from the Contractor to the customer or distributor.

Length of Coverage
The ORARNG is seeking the extended warranty to cover 4 years or more with payment for the entirety of the coverage to be paid in full from the ORARNG in year 1 at award, with coverage starting on the Contractor's receipt of payment.

The ORARNG is anticipating doing all services under one Firm Fixed Price contract; no Option years. Any interested firms are encouraged to respond and state their capabilities based on the requirements listed above. Interested firms are to complete pages 1-2 of the Sources Sought Information Request Form and return it via e-mail to spencer.r.winn.civ@mail.mil no later than 14:00 Pacific Standard Time on 04 June 2019.

At this time due to shortage in personnel and increased requirements, meetings with potential vendors will not be accepted. In the future and if these requirements are solicited for, the ORARNG may provide for an opportunity to meet with government officials prior to the proposal due date.

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