ExaGrid Information Technology Backup System Manintenancee

Closed Special Notice Posted

Solicitation number
PANAPG25P025576
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Aberdeen Proving Ground, Maryland 21005, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The U.S. Army Contracting Command - Aberdeen Proving Ground has published a Special Notice for sole source maintenance of an ExaGrid Model EX27 information technology backup system. This notice, posted on September 2, 2025, with a due date of September 12, 2025, is being issued in accordance with Federal Acquisition Regulation Part 5.101(a)(2) to announce the government's intent to award a sole source contract under simplified acquisition procedures. The contracting agency is specifically seeking maintenance services for existing ExaGrid backup systems currently deployed at the Communications Electronics Command Software Engineering Center at Aberdeen Proving Ground, Maryland. The notice indicates this is a name brand procurement that will be executed through the Computer Hardware Enterprise Software Solutions CHESS ITES-3H contract vehicle.

The purpose of this procurement is to secure comprehensive maintenance services for five ExaGrid hardware units, including models EX-84, EX-136, EX-36, and EX-27, with an estimated contract value of $110,390.64 using fiscal year 2025 operations and maintenance funds. The contractor must be ExaGrid certified and provide hardware replacement, remote diagnosis, software support, firmware updates, and onsite repair services as needed. Service requirements include next business day response during standard business hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding federal holidays. The contract structure includes a 12-month base period from September 29, 2025, to September 28, 2026, with two 12-month option periods potentially extending through September 2028. Market research confirmed that only ExaGrid certified vendors can effectively maintain these specialized data backup systems, which feature tiered backup approaches with immutable data storage capabilities, justifying the sole source approach for this maintenance requirement.

Notice text

This notice is being published in accordance with Federal Acquisition Regulation (FAR) Part 5.101(a)(2) requiring the dissemination of information on proposed contract actions.  

This is a NOTICE OF INTENT TO AWARD A SOLE SOURCE CONTRACT (NAME BRAND) pursuant to FAR Part 13.5 Simplified Acquisition Procedures for Commercial Items.  

The U.S. Army Contracting Command - Aberdeen Proving Ground (ACC - APG), Installation and Technology Division, 6472 Integrity Ct., Building 4401, Aberdeen proving Ground, MD 21005, has a requirement for maintenance ExaGrid Model EX27 information technology information backup system.

The Contractor shall provide ExaGrid Model EX27 maintenance services, which includes hardware replacement, remote diagnosis and software support, firmware updates, as well as onsite hardware repair if it is required to resolve an issue. The Contractor shall provide remote technical support and access to all software patches, updates, upgrades when requested by the government. The Contractor shall provide next business day (Monday through Friday) services during the business hours of 8:00 a.m. and 4:30 p.m. except Contractor and Federal Holidays.  The Contractor shall use commercially reasonable efforts to respond in person and onsite the next business day for incidents with covered hardware that cannot be resolved remotely.

Files

File Type Posted
Justification for OTFOC ExGrid Maint. REDACTED.pdf PDF
SOW ExaGrid REDACTED.pdf PDF

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