Everbridge Mass Communications Sole Source

Closed Special Notice Posted

Solicitation number
HT941026Q2086
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
California 93245, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Health Agency issued a sole-source Special Notice on September 3, 2026 for procurement of Everbridge Mass Communications platform, with a response deadline of September 9, 2026. This is a non-competitive acquisition restricted to Everbridge.

The Defense Health Agency requires deployment and operation of the Everbridge Mass Notification system at Naval Health Clinic Lemoore, Naval Air Station Lemoore, California, to support command notification, personnel recall, and emergency response. The platform must deliver critical alerts within 2 minutes of incident notification and reach at least 90 percent of all personnel (staff, patients, and visitors) within 10 minutes of alert initiation, in compliance with Department of Health Affairs Instruction 6055.02 on Emergency Management Programs.

The system shall support up to 550 contacts with capacity for 500,000 messages annually. Required capabilities include GIS-driven target segmentation, dynamic grouping, multilingual support, multi-channel contact management (voice, SMS, push notifications, and text-to-speech), and location-based communications through the Everbridge Mobile Aware application. The contractor must complete installation and achieve full operability within 60 days of contract award. The Period of Performance commences September 30, 2029, and includes a base year plus four option years. The government will provide all IT equipment and connectivity; invoicing must be submitted through WAWF. The primary government point of contact is Karl Kassner, Medical Emergency Manager, Naval Hospital Lemoore Emergency Management, Building 937, Franklin Avenue, NAS Lemoore, California 94326.

Notice text

Advanced analytics alongside comprehensive mass notification functionalities, encompassing GIS-driven target segmentation, dynamic grouping, distributed contact data repositories, multilingual communication support, multi-channel contact management, and a "globally local" routing algorithm optimized for voice and SMS delivery across varied geographic regions.

Files

File Type Posted
Everbridge Statement of work.docx DOCX document

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