Evaluation Support Services

This notice represents a combined synopsis / solicitation for request for proposals (RFP) from small businesses for The U.S. Dept of Education, Federal Student Aid (FSA), on behalf of Student Aid Awareness and Applicant Services.Federal Student Aid (FSA) manages FSA Pubs, a one-stop publications warehouse and distribution center responsible for centralized materials storage and inventory management, materials/order fulfillment, mailing list maintenance, customer service, and other services. Postsecondary education schools order the largest number of publications thru FSA Pubs. FSA is hosting an annual conference for financial aid administrators and intends to conduct a focus group and survey during this time. The purpose of the focus group and survey will be to evaluate effectiveness of and customer satisfactions with the FSA Pubs distribution center.

Individual responses to this request for proposals that may contain company proprietary information must be marked accordingly. Offerors must comply with the Instructions to Offerors when responding which include past performance information and technical evaluation factors

Responses are to be submitted via e-mail to victor.cairo@ed.gov with a copy to jonathan.santangelo@ed.gov by Aug 30, 2010, at 10:00 AM EST.