Enterprise Case Management System

Closed Special Notice Posted

Solicitation number
OIG289244
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
541611 Administrative Management and General Management Consulting Services
Place of performance
Washington, District of Columbia, United States

Notice details come from SAM.gov. Updated .

Notice text

2 versions

Update #2 · Latest ·

HHS OIG is seeking a new complaint and case management and collaboration tool that will meet industry performance standards, offer the necessary redundancy and contingency features to meet OI’s needs, and provide state-of-the-art technology enhancements to improve user experience and minimize service disruption.  The ideal solution will involve no software development work and minimal integration effort past implementation. 

Read RFI and Q&A in its entirety. 

Update #1 ·

HHS OIG is seeking a new complaint and case management and collaboration tool that will meet industry performance standards, offer the necessary redundancy and contingency features to meet OI’s needs, and provide state-of-the-art technology enhancements to improve user experience and minimize service disruption.  The ideal solution will involve no software development work and minimal integration effort past implementation. 

Files

File Type Posted
Final QuestionandAnswer.pdf PDF
QandA v2.pdf PDF
QandA.pdf PDF
RFI for OI Case Management v2.pdf PDF

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