QandA.pdf

Q&A Enterprise Case Management System

• Is this ongoing work or a new requirement? If it is ongoing, who is the incumbent contractor?

New requirement.

• What is the incumbent contract number?

N/A

• Are any specific technologies, databases being used currently for the current system?

The current system consists of the following technologies:

Internet Information Services (IIS) v. 10, Oracle 19 .Net (Version 4.6.2) Microsoft Server 2016 Hosted in the Amazon Web Services Cloud

• Does the data from legacy system need to be migrated into the new system?

Yes

• In what format would the legacy data be available?

Legacy data resides within a Oracle v19 database.

• When does the Government want the new system to go live?

TBD – however the management objective is to allow the contractor maximum flexibility to innovatively manage the projected schedule.

• Is training needed for HHS staff for using the new system?

Yes.

• Is there a need for maintenance, enhancements and end user support?

Yes.

• Do any interfaces need to be built for the system with other existing agency systems?

Yes. An interface will need to be built for the existing legacy system and its application integrations.

• Where would the system be hosted? Can we (contractor) host it?

The applications’ case management solution should preferably be hosted in a FedRamp-approved Cloud;

however, an alternative Cloud Computing services and software solutions will also be considered. The host solution, at a minimal, must have achieved at least a FedRamp-moderate authorization.