E-Control Systems Software

The Department of Health and Human Services Indian Health Service has issued a Special Notice for E-Control Systems Software as a sole source procurement under the Buy Indian set-aside program. The notice pertains to the FusionLive platform currently utilized by the Hopi Health Care Center and Phoenix Indian Medical Center for temperature and humidity monitoring of critical assets. This specialized software operates on secure virtual machines managed by the Phoenix Area Office IT team and utilizes secure WiFi and ZigBee standards in compliance with IHS network security requirements. The hardware and software are manufactured and designed according to ISO standards for quality, calibration, and security. The opportunity was posted on September 22, 2025, with responses due by October 2, 2025.

The primary objective of this Special Notice is to procure maintenance, calibration, and software support services for the existing FusionLive temperature and humidity monitoring system from E-Control Systems, Inc., identified as the only certified source for necessary licenses, updates, and upgrades. The procurement is structured as a sole source acquisition under FAR Part 13.501, requiring special documentation requirements to be met by the October 2nd deadline. Eligibility is restricted to E-Control Systems, Inc., as the original equipment manufacturer, since third-party or non-authorized dealers could potentially void active warranties and fail to meet OEM requirements, resulting in non-compliant equipment. The notice emphasizes that E-Control Systems is the exclusive provider with the experience and resources necessary to fulfill all service requirements while maintaining the proprietary software's copyright protection and ensuring continued system compliance with IHS operational standards.