DON CIO – Information Technology Division (ITD) is seeking IT and IT-related support services, in classified and unclassified areas.

The Department of the Navy Naval Supply Systems Command, through its Chief Information Officer (CIO) Information Technology Division, is seeking comprehensive IT and IT-related support services for both classified and unclassified environments. Services required include database administration, software development, data center operational support and migration, system and network administration, information assurance, portfolio management, helpdesk and customer services, video teleconferencing, telecommunications, NMCI tech refreshes, mobility and wireless equipment upgrades, SharePoint server maintenance, and engineering/development/integration of DON CIO hardware and software systems. Key qualifications include a requirement that all offerors must hold a SeaPort NxG contract to be eligible for consideration. The contractor must designate qualified key personnel, including a Program Manager with PMP certification and 10+ years of federal IT experience, a Cybersecurity Lead with CISSP certification and 7+ years of experience, and other specialized roles with documented credentials. Interested contractors must submit a two-page executive summary including company information, point of contact details, business size, and relevant corporate experience with customer references to Tara Baker at tara.y.baker.civ@us.navy.mil by 12:00 PM EST on April 22, 2026, with award expected no later than June 8, 2026.

This procurement is not designated for any set-aside category and includes no identified incumbent contractor information in the pre-solicitation notice. The contract will be structured as a Cost-Plus-Fixed Fee arrangement with an anticipated ordering period from July 5, 2026, through July 4, 2027, with four one-year renewal options and one six-month option, potentially extending through January 4, 2032, representing a possible five-and-a-half-year total contract duration. Work will be performed primarily at the Pentagon and Washington Navy Yard within the National Capital Region to support approximately 4,000 customers within the Navy Secretariat and OPNAV. The contractor must meet demanding performance metrics including a 4-hour standard ticket resolution time, 90% first-call resolution rate, 95% customer satisfaction, and 99.9% critical system uptime. The applicable NAICS code is 541330 (Engineering Services), with the PSC category designated as DC01 (IT and Telecom - Data Center Support Services Labor).