Domestic Travel Management Services
Closed Solicitation Posted
- Solicitation number
- 19ET1026Q0006
- Agency
-
Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561510 Travel Agencies
- Place of performance
- Addis Ababa Adis Abeba 1014 Ethiopia
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The U.S. Department of State is seeking a contractor to provide comprehensive domestic travel management services to U.S. Embassy Addis Ababa employees, dependents, and TDY personnel through Request for Quotations 19ET1026Q0006. Key service requirements include domestic travel arrangements, reservations, ticketing and ticket delivery, flight and health information provision, management reporting, and automated reconciliation of travel charges through Government Centrally Billed Accounts. The contractor must maintain a standard of at least two agents with a minimum of 10 years of experience and fluency in English, supported by trained backup staff. The award will be made to the responsible company submitting the lowest acceptable price based on initial quotations without discussions, though discussions may be held with companies in the competitive range if necessary. Critical deadlines include a pre-proposal conference on February 24, 2026, a question submission deadline of February 27, 2026, and a quotation due date of March 6, 2026, at 10:00 a.m. Addis Ababa time.
This is an unrestricted, full and open acquisition with no set-aside designation for a single award firm-fixed-price contract spanning five years, consisting of a 12-month base period and four optional 12-month periods. The contractor must achieve service levels including no more than one customer complaint per month and a maximum 24-hour response time to Contracting Officer Representative notifications, with quarterly performance reporting required using key performance indicators such as response times, traveler satisfaction scores, and error rates. The estimated volume of domestic tickets ranges from 50 to 150 per month, and the contract will be performed in Addis Ababa, Ethiopia, with the contractor furnishing all labor and equipment while the Government provides office and site access. Specific award value information is not disclosed in the solicitation documents. Quotations must be submitted electronically to addiscontract@state.gov in separate financial and technical folders using specified file formats, with proof of SAM registration and completion of representations and certifications required for submission.
Notice text
2 versions
Update #2 · Latest ·
DomesticTravel Management Services and other relevant travel related support to U.S. Embassy Addis Ababa employees, their dependents, and TDY personnel, as outlined in this solicitation.
Revised to add additional questions submitted by potential vendors.
Update #1 ·
DomesticTravel Management Services and other relevant travel related support to U.S. Embassy Addis Ababa employees, their dependents, and TDY personnel, as outlined in this solicitation
Files
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