DOI OHA Bison File & Serve Operations (BFS), Sustainment, Maintenance, and Lice

The Department of the Interior (DOI) Interior Business Center is seeking comprehensive operations, sustainment, development, and software licensing support for the Office of Hearings and Appeals (OHA) Bison File & Serve (BFS) system. This Request for Information (RFI) targets vendors with expertise in case management systems, specifically those familiar with the Tyler Application Platform (TAP) or alternative commercial off-the-shelf (COTS) solutions. Key contract requirements include capabilities in system monitoring, technical helpdesk support, cybersecurity, database management, and potential system modernization to a modular microservices architecture. Vendors must demonstrate compliance with federal standards such as FedRAMP, NIST/FISMA, and Section 508 accessibility requirements. The RFI responses are due by 2:00 PM Eastern Time on June 9, 2025, and must include a 10-page survey response and an optional capability statement submitted electronically to specified DOI contact email addresses.

This is a market research initiative with no set-aside designations and no immediate contract award planned. The procurement is focused on computing infrastructure and business application software services, categorized under NAICS 518210 and PSC DA10. While no specific award value is disclosed, the RFI seeks detailed information about potential vendors' technical approaches, labor categories, security protocols, and notional pricing structures for sustaining and enhancing the BFS system. The government's objective is to gather industry insights to inform future solicitation documents and develop a comprehensive acquisition strategy for ongoing system support. Interested vendors are encouraged to provide extensive details about their capabilities, including experience with electronic filing systems, document management, large file handling, and system integrations across federal adjudicatory platforms.