A14_MR_-_RFI_DOIDFBO250038_Attachment_2_Editable_Contractor_RFI_Survey_Response_1.docx
DOCX document 41 KB Posted
- Solicitation number
- DOIDFBO250038
About this file
This document is a Request for Information (RFI) survey response template from the Department of the Interior (DOI) Office of Hearings and Appeals (OHA) seeking information about potential contractors for the Bison File & Serve (BFS) system. The RFI solicits comprehensive details about vendor capabilities across three primary contract line items (CLINs): operations and maintenance (O&M), development support, and software licensing. Vendors are asked to provide information on their technical approach, experience with case management systems, security protocols, labor categories, and proposed solutions, with a focus on the Tyler Application Platform (TAP) or alternative commercial off-the-shelf (COTS) solutions.
The survey covers detailed vendor information including business categories, government-wide contract vehicles, recommended contract type, and pricing arrangements. Key requirements include demonstrating experience with FedRAMP authorization, NIST/FISMA compliance, Section 508 standards, and electronic recordkeeping. Vendors must outline their approach to system monitoring, maintenance, help desk support, cybersecurity, agile development methodologies, and software licensing management. The response is limited to 10 pages with an optional 10-page capability statement, and vendors are expected to provide specific details about labor categories, security approaches, and potential pricing structures for the BFS system sustainment and enhancement.
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INSERT Vendor NAME HERE DOI OHA BFS RFI Survey Response Vendor DOI OHA BFS RFI Survey
· Please provide answers to all questions based on your proposed solution and any customization required to meet the specifics of this RFI.
· The response is limited to 10 pages with no smaller than 11-point font. However, you may use the Optional Capability Statement, Advice, and Considerations (item 2 under section 1.5 Submission Instructions) to augment your response. This optional item is limited to 10 pages.
· If the information is not applicable to your company, indicate “X” in the “N/A” column.
· In a response that requires ONLY a Yes or No response, indicate an “X” in the appropriate column.
| # |
| RI # |
| Requested Information (RI) |
| N/A |
| YES |
| NO |
| Vendor Response |
GENERAL (G)
| 1 |
| G1 |
| Company name |
Company name:
Company address
Company address:
| 2 |
| G2 |
| Unique Entity Identifier (UEI) |
| 3 |
| G3 |
| Name and contact information of the individual responsible for the information contained in this RFI response. |
Name (First, Last):
Name (First, Last)
Position Title
Position Title:
Phone number.
Phone number:
E-mail address.
E-mail address:
Web site URL
Web site URL:
| 4 |
| G4 |
| Company physical location (City and State) – i.e., where is the office located that would support this requirement. |
| 5 |
| G5 |
| Which business categories do you fall under? Please select all that apply in the ‘yes’ or ‘no’ column. |
1. Large Business
2. Small Business (SB)
3. Small Disadvantaged Business (SDB)
4. Section 8(a) Business
5. Woman-Owned Small Business (WOSB)
6. Economically Disadvantaged Woman-Owned Small Business (EDWOSB)
7. Historically Underutilized Business Zone (HUBZone) Small Business
8. Veteran-Owned Small Business
9. Service-Disabled Veteran-Owned Small Business (SDVOSB)
10. Indian economic enterprise (IEE)
11. Indian Small Business Economic Enterprise (ISBEE)
| 6 |
| G6 |
| What Government-Wide Acquisition Contracts (GWACs), General Services Administration (GSA) Federal Supply Schedule(s) (FSS) Multiple Award Schedules (MAS), and other Government-Wide Contracts do you currently hold that could support this requirement? Provide each overarching GWAC/GSA FSS, IDIQ contract number. |
GWACS (List all that apply):
GSA MAS (List all that apply):
| 7 |
| G7 |
| Recommended period of performance for this type of requirement. |
| 8 |
| G8 |
| Recommended type of contract vehicle for this type of requirement |
| 9 |
| G9 |
| Recommended North American Industry Classification System (NAICS) |
| 10 |
| G10 |
| The requirement is anticipated to be a commercial type of acquisition. |
What is the recommended price arrangement for this effort?
If a Hybrid-type effort is recommended, why?
| 11 |
| IE.1 |
| Describe your experience performing similar operations, sustainment, development, and licensing services for COTS-based case management or docket management systems, particularly for Federal government clients. Highlight experience with the Tyler Application Platform (TAP) (formerly known as Entellitrak by Micropact) platform and/or systems requiring FedRAMP authorization, compliance with NIST/FISMA, Section 508, and electronic recordkeeping standards. |
| 12 |
| IE.2 |
| Technical Approach (CLIN 1 - O&M): Describe your proposed approach to provide comprehensive operations, maintenance, and sustainment support as outlined in Section 3.1. Detail your approach to system monitoring, maintenance, help desk support, cybersecurity sustainment, and database support. Include your proposed staffing model for O&M, identifying key labor categories and typical levels of effort (e.g., hours per month or year) required for routine support and incident response. |
| 13 |
| IE.3 |
| Technical Approach (CLIN 2 - Development): Describe your proposed approach to provide agile development support as outlined in Section 3.2. Detail your methodology for requirements/backlog refinement, development, testing, and deployment within sprint cycles. Describe your proposed staffing model for development efforts, identifying key labor categories and how staffing levels/hours would scale based on project complexity or sprint goals. |
| 14 |
| IE.4 |
| Technical Approach (CLIN 3 - Licensing): Describe your proposed approach to identifying, procuring, and managing the necessary software licenses as outlined in Section 3.3. Identify the specific licenses you propose are required for the BFS system to be fully functional (including the base platform, necessary modules like Document Management and E-filing, and vendor support). For each proposed license, recommend the appropriate type (e.g., SaaS annual, Perpetual, Term) and the required quantity, providing justification based on the system requirements (e.g., 50 concurrent internal users, external e-filing) and the cloud hosting model. |
| 15 |
| IE.5 |
| Labor Categories: Based on the anticipated scope across all three CLINs, provide a list of the labor categories you would propose. For each category, include a brief description, minimum education, minimum experience, and substitution policy. Provide notional sample hourly rates for these categories. |
| 16 |
| IE.6 |
| Security Approach: Describe your approach to ensuring the security and privacy of sensitive government data throughout O&M, development, and licensing activities, including experience with FedRAMP compliance and handling Personally Identifiable Information (PII). |
| 17 |
| IE.7 |
| Pricing Structure: Provide a notional pricing structure for all three CLINs, outlining how costs would be estimated and billed for ongoing sustainment (CLIN 1), variable development work (CLIN 2), and software licensing (CLIN 3). For CLIN 3, clearly distinguish between initial license procurement costs (if perpetual) and recurring annual costs (for maintenance or SaaS), as applicable. |
| 18 |
| IE.8 |
| The Government is open to alternative solutions to meet the government needs, please provide recommended commercial-off-the-shelf (COTS) solution. |
| 19 |
| IE.9 |
| If proposing an alternative COTS solution other than Tyler Application Platform (TAP) (formerly known as Entellitrak by Micropact) provide a rough order of magnitude for the new solution. |
Contractor Survey Response to RFI # DOIDFBO250038 DOI OHA BFS Page 26 of 27
File details come from the government source that posted it. Updated .