Document Services Online (DSO) Sustainment & Integration Support

The Defense Logistics Agency (DLA) is seeking Document Services Online (DSO) Sustainment and Integration Support through this pre-solicitation notice, which involves comprehensive technical support for a strategic digital communication platform that is transitioning from print to digital document services. The procurement requires a contractor to maintain and update seven existing DSO Plug-Ins, support platform sustainment, develop new minor and major plug-ins, provide documentation and training, and ensure continuous platform performance and integration with the Market Direct StoreFront (MDSF) commercial off-the-shelf product. Key qualifications include expertise in program management, information technology, implementation, and systems architecture, with specific certification and experience requirements for key personnel positions. The contractor must demonstrate past performance with application migration, experience obtaining software code permissions, and capabilities to support complex technical requirements including cybersecurity implementation and system upgrades. This Request for Information (RFI) has a response deadline of July 31, 2025, at 1:00 PM ET, with submissions limited to 6 pages and required to be sent via email to Kevin.Buckman@dla.mil.

This opportunity does not utilize any set-aside designations and is open to all eligible contractors. The contract structure includes a 12-month base period with four 12-month option periods, with an anticipated start date of October 1, 2025, though one government file indicates two option periods rather than four. The RFI requires contractors to provide proof of authorized access to MDSF source code and develop a comprehensive project plan within two weeks of contract award. Critical timeline requirements include immediate platform sustainment responsibilities and ongoing development of new features to meet evolving DLA Document Services needs. No specific budget ranges or award values are disclosed in the available documentation, and no incumbent contractors are identified in the pre-solicitation materials.