DLA Land and Maritime EEO CART Services

SP4702-22-Q-0003-0005 is issued to affect the following:
a) Offerors included in discussions have the opportunity to submit updated quotes, based upon the updates established through this RFQ amendment as well as those established in SP4702-22-Q-0003-0004.
b) SP4702-22-Q-0003-0005 Attachment 1 – PWS Update is attached.
c) Section L evaluation Factor 1 Sub-factor 1 is updated.

1) SP4702-22-Q-0003-0004 is issued to affect the following:

a) Offerors included in discussions have the opportunity to submit updated quotes. A discussion letter will be sent within one business day of this solicitation amendment’s posting to outline the deficiencies of a given offeror’s updated quote submitted in response to amendment SP4702-22-Q-0003-0003.

b) SP4702-22-Q-0003-0004 Attachment 1 – PWS Update is attached. Offerors need to review this document in its entirety in order to ensure they have a sufficient understanding of clarifications made to the Government’s requirement.

c) SP4702-22-Q-0003-0004 Attachment 2 – Section B Update is attached. This update to Section B (CLIN Structure / Pricing) is made to establish a new CLIN series for “Court Reporter Transcripts,” for the vendor to propose pricing under.

d) Section L evaluation Factor 1 is updated as follows:

I) FROM: “To be determined technically acceptable for FACTOR 1 – Technical Qualifications, the vendor shall submit a minimum of 4 (and a maximum of 6) resumes for all proposed CART writers demonstrating that they meet the following two standards:”

II) TO: “To be determined technically acceptable for FACTOR 1 – Technical Qualifications, the vendor shall submit a minimum of 3 (and a maximum of 6) resumes for all proposed CART writers demonstrating that they meet the following two standards:”

e) Update quote submission deadline is Wednesday, 30MAR2022 at 17:00 PM EST. The e-mail address for submission of quotes is Ivan.Badillo@dla.mil , with a carbon copy sent to Scott.Wesseler@dla.mil .

2) All other details of the original solicitation remain unchanged. No other changes or updates are made through this amendment.

Solicitation amendment 0003 is published on 18FEB2022 to allow offerors participating in discussions to submit updated quotes. All updated quotes shall be submitted to scott.wesseler@dla.mil and ivan.badillo@dla.mil by no later than 24FEB2022 at 10am EST.

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This amendment (0002) is being processed to incorporate the following changes to solicitation SP470222Q0003.

A.Extends the proposal submission deadline from 17JAN2022 to 24JAN2022 at 10:00 AM EST.

B.To respond to the following vendor questions.
1.Vendor Question:
Historically, what has been the demand in pages for CART Transcripts on an annual basis?
DLA Response:
With the Pandemic it is almost always now a transcript needed – Informal transcript.
2.Vendor Question:
How many assignments are requested with 48 hours or less notice?
DLA Response:
Less than 1 percent. Most are provided within 5 – 7 business day notice and we also have an on-going assignment list;
in past contracts the list has been provided after award.
3.Vendor Question:
How many Deaf/Hard of Hearing individuals are utilizing the services?
DLA Response:
At this time 16.
4.Vendor Question:
Industry-standard is to pay for the full scheduled time should an assignment be canceled within the allotted
cancelation period. For week-long assignments, industry-standard would dictate the assignment being billed per the
cancellation period or in this case billable for 2 days from notice of the cancellation. Please amend the solicitation
to reflect industry standards.
DLA Response:
I am not aware of an industry standard for CART. My opinion is this is not unreasonable. In the past they have
included their cancellation policy with their bid if it contradicts what we state in the Performance Work Statement
(PWS).
5.Vendor Question:
Can you please verify if the services requested will be onsite or remote? ? In PWS document: States that CART will
take place virtually (page 2 section 3.1.b), but then states the below on page 3 section 3.3.c The assigned CART
reporter shall accompany the deaf or hard of hearing client to the appointment location and provide an instant
conversion of speech into text using a stenotype machine linked to a laptop computer, both of which the contractor
shall furnish and set up
DLA Response:
The successful offeror will be asked to perform both onsite and remotely.
6.Vendor Question:
Please confirm the 2 business day cancelation is for remote services.
DLA Response:
This policy is not exclusive to remote services.
7. Vendor Question:
Who is the incumbent?
DLA Response:
DLA will not be releasing these details in response to RFIs to this RFQ.
8. Vendor Question:
What price the establishment is currently paying?
DLA Response:
DLA will not be releasing these details in response to RFIs to this RFQ.
9. Vendor Question:
Will this be a multiple aware or single award?
DLA Response:
Single Award.

All other details of the original solicitation remain unchanged. No other changes or updates are made through this
amendment.

This amendment (0002) is being processed to incorporate the following changes to solicitation SP470222Q0003.

A.Extends the proposal submission deadline from 17JAN2022 to 24JAN2022 at 10:00 AM EST.

B.To respond to the following vendor questions.
1.Vendor Question:
Historically, what has been the demand in pages for CART Transcripts on an annual basis?
DLA Response:
With the Pandemic it is almost always now a transcript needed – Informal transcript.
2.Vendor Question:
How many assignments are requested with 48 hours or less notice?
DLA Response:
Less than 1 percent. Most are provided within 5 – 7 business day notice and we also have an on-going assignment list;
in past contracts the list has been provided after award.
3.Vendor Question:
How many Deaf/Hard of Hearing individuals are utilizing the services?
DLA Response:
At this time 16.
4.Vendor Question:
Industry-standard is to pay for the full scheduled time should an assignment be canceled within the allotted
cancelation period. For week-long assignments, industry-standard would dictate the assignment being billed per the
cancellation period or in this case billable for 2 days from notice of the cancellation. Please amend the solicitation
to reflect industry standards.
DLA Response:
I am not aware of an industry standard for CART. My opinion is this is not unreasonable. In the past they have
included their cancellation policy with their bid if it contradicts what we state in the Performance Work Statement
(PWS).
5.Vendor Question:
Can you please verify if the services requested will be onsite or remote? ? In PWS document: States that CART will
take place virtually (page 2 section 3.1.b), but then states the below on page 3 section 3.3.c The assigned CART
reporter shall accompany the deaf or hard of hearing client to the appointment location and provide an instant
conversion of speech into text using a stenotype machine linked to a laptop computer, both of which the contractor
shall furnish and set up
DLA Response:
The successful offeror will be asked to perform both onsite and remotely.
6.Vendor Question:
Please confirm the 2 business day cancelation is for remote services.
DLA Response:
This policy is not exclusive to remote services.
7. Vendor Question:
Who is the incumbent?
DLA Response:
DLA will not be releasing these details in response to RFIs to this RFQ.
8. Vendor Question:
What price the establishment is currently paying?
DLA Response:
DLA will not be releasing these details in response to RFIs to this RFQ.
9. Vendor Question:
Will this be a multiple aware or single award?
DLA Response:
Single Award.

All other details of the original solicitation remain unchanged. No other changes or updates are made through this
amendment.

RFQ Amendment 1 (3JAN2022) - is published to respond to a vendor question. No other change or update is made through the issuance of this amendment. Closing period for questions (January 10th, 2022 at 5:00pm EST), and RFQ response remains unchanged.

---- END RFQ AMENDMENT 1 ENTRY ---- ORIGINAL ENTRY BELOW ----

The DLA Land and Maritime EEO Office has a requirement for a Computer-Assisted Realtime Technology (CART) Services and Court Reporter Services contract for one base year with four (4) option years.  The scope of the contract is to obtain CART and court reporting services for deaf and hard of hearing employees, former employees, and applicants on an as needed basis for DLA Land and Maritime, its detachments, and other activities serviced by the DLA Land and Maritime Equal Employment Opportunity (EEO) Office. The DLA Land and Maritime EEO Office is located at the Defense Supply Center, (DSCC) Columbus in Columbus, Ohio.

This is a 100% small business set aside.

All questions for this solicitation shall be received by no later than January 10th, 2022 at 5:00pm EST.

The DLA Land and Maritime EEO Office has a requirement for a Computer-Assisted Realtime Technology (CART) Services and Court Reporter Services contract for one base year with four (4) option years.  The scope of the contract is to obtain CART and court reporting services for deaf and hard of hearing employees, former employees, and applicants on an as needed basis for DLA Land and Maritime, its detachments, and other activities serviced by the DLA Land and Maritime Equal Employment Opportunity (EEO) Office. The DLA Land and Maritime EEO Office is located at the Defense Supply Center, (DSCC) Columbus in Columbus, Ohio.

This is a 100% small business set aside.

All questions for this solicitation shall be received by no later than January 10th, 2022 at 5:00pm EST.