DIAGNOSE Program Management and IT Strategy Support Source of Sought

The Centers for Medicare & Medicaid Services (CMS) issued a Request for Information (RFI) on January 8, 2026, seeking industry feedback on an upcoming solicitation for the DIAGNOSE (Data-Informed, IT Alignment, Governance, Navigation, Oversight, Strategy, and Execution) Program Management and IT Strategy Support contract. CMS intends to procure expert support services to enhance its capacity to plan, oversee, and deliver mission-critical Information Technology and business initiatives while strengthening strategic IT capabilities, organizational communications, change management, and operational effectiveness. Key contract requirements include providing a Project Management Professional (PMP)-certified Project Manager with expertise in enterprise infrastructure, strategic IT guidance, technical writing, Agile methodologies, human-centered design, and change management. The primary objectives encompass IT Strategy development, Communications Strategy and Organizational Change Management, IT Governance, and IT Investments support, with specific focus areas including Medicare Payment System Modernization and AccessCMS program management. Responses to this RFI are due by January 15, 2026, and should be submitted to Jeremy.Garvin@cms.hhs.gov; this is an information-gathering exercise that does not guarantee a future contract award.

This procurement is not designated with any set-aside, and no incumbent contractor or award value has been identified in the pre-solicitation materials. The RFI targets vendors classified under NAICS codes 541511 (Custom Computer Programming Services) and 541611 (Management Consulting Services), specifically seeking organizations with demonstrated CMS experience. Vendors are requested to provide comprehensive responses through multiple submission options, including completion of a detailed template covering company information, CMS experience, IT strategy implementation, project management office support, communications strategy, IT governance, and proposed deliverables with specific metrics and examples of past performance. The contract will require ongoing delivery of monthly and quarterly reports, sprint planning documents, communication newsletters, white papers, and annual summary reports, with an emphasis on data-driven decision-making and enterprise-wide alignment to support CMS's mission of modernizing health care delivery systems.