DG11--Women’s Veteran Tele Town Hall

Closed Solicitation Posted

Solicitation number
36C26024Q0864
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

NAICS code
517810 All Other Telecommunications
Place of performance
Department of Veterans Affairs Seattle WA 98108, United States

Notice details come from SAM.gov. Updated .

About this opportunity

This is a solicitation for a Women's Veteran Tele Town Hall event for the VA Puget Sound Health Care System. The services required include event planning, customer support, recording, outbound calling, audio streaming, Q&A, and reporting. The solicitation is a firm-fixed price purchase order using simplified acquisition procedures under FAR Part 13. Award will be based on the lowest price quote that meets responsibility requirements and has satisfactory or neutral past performance. Quotes must be submitted by 3pm MDT on August 28, 2024 via email to the contract specialist.

The solicitation is 100% set aside for small businesses under NAICS code 517810, which has a size standard of $40M. The period of performance is September 5, 2024 through September 30, 2024. The place of performance is 1660 S Columbian Way, Seattle, WA 98108. The estimated quantity is 20,000 dials for the event, which is scheduled for September 26, 2024.

Notice text

3 versions

Update #3 · Latest ·

Questions in black and answers in red:

Service Delivery: Could you provide more details on how the closed captioning service will be delivered during the event? Specifically, how will participants access the captions, and are there any specific platforms or tools required for this service? For example, could participants receive captions via SMS/MMS, or access a web link with a live transcription of the event?

By using a Link that we provide for every Event, Veterans are able to hear the Audio and see the Slide Show and Closed Captioning. They do need to install any programs to watch that, just click the Link and it will work for them.

Participant Interaction: Additionally, could you clarify how participant interaction should be managed in relation to the closed captioning? For instance, should there be options for participants to ask questions or participate in surveys through the captioning interface?

Participants do not interact directly with Captioning unless they ask a Question Live (not recommended). Usually Participants ask Questions by dialing a certain code on their phones which moves them to a Screening Room where they ask the Question to a Screener that then types it out to the Host on the Platform.

The below are an Add-On Feature and not included in a Standard VA Event.Â

1. A video feed with closed captioning. Yes, Closed Captioning appears on the Online Component alone. It is not a Video Feed, but more of a PC Screen with a Power Point Slide Show on it.Â

2. A transcript of the event after the event concludes, Yes, a Transcription of the Audio which is the same on the Phone and Online Components.

3. A TDD transcription of the call in real time during the call. Closed Captioning only to be seen on the Online Component alone.

Update #2 ·

The purpose of Amendment P0001 is to correct the quantity of CLIN 0001 from 120K dials to 20K dials and to extend the solicitation closing date from 08/23/2024 to 08/28/2024.

Update #1 ·

This is a combined synopsis/solicitation for Women s Teletown Hall for the VA Puget Sound Health Care System as prepared in accordance with the format in Subpart 12.6, as supplemented in the attached Request for Quotes (RFQ). A firm-fixed price purchase order is anticipated. Simplified Acquisition Procedures IAW FAR 13 will be used. This announcement constitutes the only solicitation.

The solicitation number is 36C260-24-Q-0864 and is attached.

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2024-05 dated 05/22/2024

This solicitation is set aside 100% for Small Businesses and the associated NAICS Code 517810 has a small business size standard of $40M.

Period of Performance: 09/05/24 09/30/24

Award will be based upon low price of quotes in accordance with the Simplified Acquisition Procedures of FAR 13. The award will be made to the response most advantageous to the Government. Responses should contain your best terms and conditions.

Quotes must be emailed to Amy.Kuczajda@va.gov and received no later than 3pm MST on 08/23/2024. Quotes may be submitted on the attached RFQ or the vendor s own form.

Any questions or concerns regarding this solicitation should be forwarded in writing via email to Amy.Kuczajda@va.gov.

No late quotations will be accepted.

Files

File Type Posted
36C26024Q0864 0002.docx DOCX document
36C26024Q0864 0001_1.docx DOCX document
36C26024Q0864_1.docx DOCX document

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