Develop-Customized Provident Fund & Superannuation Fund Software

Closed Solicitation Posted

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Solicitation number
191N6525Q0145
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
5132 Software Publishers
Place of performance
Delhi Delhi 11002 India

Notice details come from SAM.gov. Updated .

About this opportunity

The U.S. Department of State, through the American Embassy in New Delhi, India, is seeking a vendor to develop and customize Provident Fund and Superannuation Fund software for approximately 2,000 embassy employees. The software must include an interactive dashboard, statement download capabilities, loan application management, online approvals, settlement and transfer processing, tax segregation, KYC document uploads, and comprehensive security features including two-factor authentication. Vendors must provide complete technical support, regular updates, licensing, source code, hardware procurement including server installation, and a dedicated internet line. The evaluation will award the contract to the lowest-priced, technically acceptable, responsible bidder, with vendors required to demonstrate specialized experience in developing similar applications for exempted private provident fund trusts. Critical deadlines include August 14, 2025 at 4:00 PM local time for technical queries, and August 21, 2025 at 2:00 PM local time for proposal submissions to newdelhibids@state.gov with the specified subject line format.

This solicitation does not utilize any set-aside designation and is open to all responsible sources. No current contractors or incumbents are identified in the documentation. While specific award values are not disclosed, the payment structure follows a three-phase approach: 20% upon purchase order issuance, 40% after successful installation, and the final 40% after the application goes live. The software development and implementation services are designed to support 2,000 embassy employees and must include ongoing maintenance, troubleshooting, and technical support to ensure system reliability. All work will be performed in New Delhi, India, with vendors required to provide local technical support and comply with SAM registration requirements and various federal compliance certifications including NDAA telecommunications equipment restrictions.

Notice text

The Embassy of the United States in India invites offerors to participate in the subject solicitation process for “Develop/Customize Provident Fund & Superannuation Fund Software” to the American Embassy in New Delhi, India” as per complete requirement specified in the attached scope of work. The services offered shall be 100% compliance to the job listed in the attached scope of work.

The Contractor shall furnish all the information required as in the Solicitation.   All responsible sources may submit an offer, which shall be considered. The solicitation has been launched at American Embassy website and can be downloaded from Embassy & Consulates Contract Solicitations - U.S. Embassy & Consulates in India.

No paper copies will be mailed.

In case prospective bidders are having any technical query or need more information, kindly revert to us via email at mehtan@state.gov and sharmac@state.gov on or before 16.00pm 14th August 2025. No query will be entertained after crossing given deadline. The answer to the queries will be shared with all the prospective bidders. The query received after the given deadline will not be considered. The answers on the raised query will be shared with all the prospective bidders.

NOTE: 

BID CLOSING DATE: This solicitation closes on 21st August 2025 at 1400 hrs. (Local India Time), which means all bids must be received by this deadline. Please submit your offer electronically atnewdelhibids@state.govwith the subject line “Solicitation No-191N6525Q0145 – “Develop/Customize Provident Fund & Superannuation Fund Software”. No bid will be accepted after this time. Quotation submitted at any other e-mail ID shall not be considered for evaluation.Read the Solicitation for complete details.

Questions concerning this solicitation should be sent in writing to Mr. Nanak Mehta at mehtan@state.gov.

Files

File Type Posted
NDAA Compliance Form.pdf PDF
Scope of Work PF SF Software Annexure A.pdf PDF
FAR DOSAR Clauses.pdf PDF
Solicitation-191N6525Q0145.pdf PDF

Notice history

Notice Type Posted
Develop-Customized Provident Fund & Superannuation Fund Software Latest special notice Special Notice
This notice Original Solicitation

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