Dentrix Software Support
Closed Special Notice Posted
- Solicitation number
- WSSU-25-037
- Agency
-
Indian Health Service
Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Warm Springs, Oregon 97761, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Health and Human Services Indian Health Service Portland Area Office has issued a Special Notice announcing its intent to award a sole source, firm fixed price contract for annual software support of the Dentrix Electronic Dental Record Software at the Warm Springs Health and Wellness Center. The notice pertains to ongoing support for the Dentrix Enterprise system that manages all health information and patient records for the facility's main outpatient clinics. This procurement is being conducted under federal acquisition regulations for simplified acquisitions under $250,000. The contract will be awarded to Henry Schein One as the sole source provider. The notice was posted on July 17, 2025, with a response deadline of July 28, 2025.
The primary objective of this Special Notice is to maintain continuity of the Electronic Dental Record system operations at the Warm Springs Health and Wellness Center through a five-year contract period from September 1, 2025, to August 31, 2030. The sole source justification is based on Dentrix Enterprise being the only solution that meets the agency's requirements for FEDRAMP approval and interfacing capabilities with the Resource and Patient Management System. Without this contract, the service unit would lose access to patient records and be unable to perform critical functions such as software customizations, staff permission modifications, and patient chart updates. Market research confirmed that selecting an alternative system would result in a 6-12 month operational delay. This is a sole source procurement with no set-aside designation, meaning only Henry Schein One is eligible to participate as the predetermined contractor. The procurement falls under the Custom Computer Programming Services NAICS code and IT storage products PSC category.
Notice text
The Portland Area Office hereby submits a Speical Notice to award a sole source, firm fixed price award, annual software support for the Dentrix Electronic Dental Record Software Support for the Warm Springs Health and Welness Center. The system manages all health information for patient records. To ensure the efficient operation of the Electronic Dental Record (EDR) system across their main outpatient clinics. The installed electonic health record system on-site currently utilizes Dentrix Emterprise.
Files
| File | Type | Posted |
|---|---|---|
| Dentrix Sole Source Justification Redacted_Redacted.pdf |
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