DE10--ORM-portal modernization and systemenhancements
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C10B23N10340007
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C10B21D1034-36C10B23N10340007P00005
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center Austin issued a sole source justification notice for ORM Portal Modernization and System Enhancements, awarding a contract modification to DexTeriTech Solutions LLC for $3,758,752.80 on August 13, 2025. The contract involves developing a modern, AI-enabled customer engagement portal and enhancing existing Equal Employment Opportunity (EEO) and Reasonable Accommodation Management System (RAMS) platforms for the VA's Office of Resolution Management. Key deliverables include implementing AI features such as natural language processing and automated case categorization, with system enhancements aligned with Executive Order 14058, and completion required by December 21, 2025. The VA justified the sole source award by determining that DexTeriTech is uniquely positioned to perform the work due to their existing institutional knowledge of ORM's systems, security clearances, and familiarity with the current platforms. Market research conducted in June 2025 evaluated alternative vendors but concluded that none could meet the full scope of requirements within the mandated timeline, supporting the decision to modify the existing task order under the T4NG contract rather than compete the work.
Notice text
See attached Awarded contract 36C10B21D1034 to DEXTERITECH SOLUTIONS LLC for 3758752.80000000 on 2025-08-13.
Files
| File | Type | Posted |
|---|---|---|
| 36C10B21D1034 36C10B23N10340007 P00005.docx | DOCX document | |
| JA ORM IT Support PORTAL MODERNIZATION AND SYSTEM ENHANCEMENTS- Redacted -CS.pdf |
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