DE01--Lynx Computer Duress Software Maintenance and Technical Support
Closed Pre-Solicitation Posted
- Solicitation number
- 36C25926Q0089
- Agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Place of performance
- Department of Veterans Affairs Salt Lake City VA Health Care System Salt Lake City UT 84148
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs, Network Contracting Office 19, is seeking potential sources to provide maintenance and technical support services for Lynx Computer Duress Software at the Salt Lake City VA Medical Center. The scope of work includes telephone and remote technical support during business hours (8:00am-5:00pm CST, Monday-Friday), emergency after-hours support, software updates and releases, online support resources, online training, and 200 text SMS messages per month. Contractors must be authorized regional representatives for Lynx Systems manufacturer and employ technicians with a minimum of five years of continuous technical experience in electronic security systems. While this is a Sources Sought synopsis rather than a formal solicitation announcement, the government will use responses to evaluate qualified sources and their business classifications (HUBZone, 8(a), small business, service-disabled veteran-owned small business, veteran-owned small business, or large business) to inform acquisition strategy decisions. Interested parties must respond to this synopsis by November 23, 2025, and should note that responses will not satisfy requirements for any subsequent formal solicitation announcement.
This procurement carries no set-aside designation and has a potential value of $34 million under NAICS code 541519 (Other Computer Related Services), with performance scheduled for a base year plus four optional years. The services will be delivered remotely to support the Salt Lake City VA Healthcare facility and its affiliated Community-Based Outpatient Clinics (CBOCs) and Vet Centers. No incumbent contractor is identified in this synopsis. All prospective offerors must be registered in the System for Award Management (SAM) at sam.gov, and any service-disabled veteran-owned or veteran-owned small businesses responding must additionally register with the U.S. Small Business Administration VetCert Registry. This announcement serves solely to identify qualified sources and does not constitute a request for proposals or formal competition; a separate solicitation announcement will be issued at a future date for interested parties to submit formal bids.
Notice text
SOURCES SOUGHT SYNOPSIS ONLY
The Department of Veterans Affairs, Network Contracting Office 19, is seeking potential sources for an agreement to provide Lynx Computer Duress Software Maintenance and Technical Support, for the Salt Lake City VAMC, Salt Lake City, UT. See the attached Statement of Work (SOW) for more details.
The purpose of this synopsis is to gain knowledge of potential qualified sources and their size classification (HUBZone, 8(a), small, small disadvantage, service-disabled veteran owned small business, veteran owned small business or large business) relative to NAICS 541519 - Other Computer Related Services ($34 Million). Responses to this synopsis will be used by the Government to make appropriate acquisition decisions. After reviewing the responses to this Sources Sought synopsis, a solicitation announcement may be published on Contract Opportunities or GSA. Responses to this Sources Sought synopsis are not considered adequate responses to the solicitation announcement.
Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) located at https://sam.gov. Additionally, all Service-Disabled Veteran Owned Small Businesses or Veteran Owned Small Businesses who respond must be registered with the U.S Small Business Administration VetCert Registry located at https://veterans.certify.sba.gov.
This is a Sources Sought announcement ONLY and is NOT a request for proposals or quotes.
This notice is neither a request for competitive proposal nor solicitation of offerors. This notice is to assist the VA in determining sources only and a solicitation is not currently available. If a solicitation is issued it will be announced later, and all interested parties must respond to that solicitation announcement separately from this response. Responses to this Sources Sought is not a request to be added to a prospective bidders list or to receive a copy of the solicitation. Information received as a result of this notice will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. This notice does not represent a commitment by the Government to pay for costs incurred in the preparation and submission of information or any other costs incurred as a response to this announcement. Inquiries will only be accepted in writing via email to thomas.parsons2@va.gov on or before November 23, 2025, by 12:00 pm CST.
In response to this announcement, please provide the following information:
Business Size Information (select all that apply):
Small Business Emerging Small Business
Certified under Section 8(a) of the Small Business Act Small Disadvantaged Business
HUBZone Woman Owned
Veteran Owned Small Business Large Business
Certified Service-Disabled Veteran Owned Small Business
Company Name:
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GSA/FSS contract number: (If Applicable)
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SAM Unique Entity ID Number:
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Is the product manufactured in the USA?
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Address:
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If not, please list country of origin.
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Contact Name:
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Is the product Buy America Act Compliant?
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Phone Number:
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Is the product TAA compliant?
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Email:
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Files
| File | Type | Posted |
|---|---|---|
| 36C25926Q0089_1.docx | DOCX document |
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