DDN Annual Support Renewal

NASA's Shared Services Center seeks DDN Annual Support Renewal for the Atmospheric Science Data Center at NASA Langley Research Center, with quotes due August 11, 2026. This is a brand name sole source procurement restricted to authorized DDN resellers and set aside for total small business.

Place of performance is Hampton, Virginia. The contract covers annual support from December 7, 2026 through December 6, 2027 for DDN storage systems critical to NASA missions including CERES, MISR, MAIA, TEMPO, and ESDIS. Work scope includes Basic Parts Only Support with 7x24 remote support for two DDN storage appliances (SFA400NVXE and SFA200NVXE), 20 units of 7.68TB NVMe G3 SSD drives, and six annual embedded GRIDScaler software licenses with customer-provided Spectrum Scale and RedHat Linux support. DDN engineers are deemed uniquely qualified due to over 10 years of successful support, familiarity with ASDC's IT environment, and established working relationships with existing staff; alternative vendors would create operational risk, mission delays, security compliance issues, and doubled costs.

All offerors must register at sam.gov and provide CAGE/UEI code, FOB destination, leadtime, and two points of contact. Contractual and technical questions are due August 10, 2026 at 7:00 a.m. CT via email only; telephone questions will not be accepted. Award will be made to the responsible offeror whose offer is lowest price technically acceptable. Quotes must remain valid for 30 days and reference tracking number 80NSSC26941024Q in the subject line. All vendors must provide proof of manufacturer pricing and authorization to resell. Payment will not be made by credit card. The NAICS code is 513210, Software Publishers.