Data Wall Support
Closed Special Notice Posted
- Solicitation number
- FA521525Q0014
- Agency
- Pacific Air Forces Air Force, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Honolulu, Hawaii 96818, United States
- Points of contact
-
- SSgt Thomas Hembree thomas.hembree@us.af.mil (808) 789-3170
- MSgt Jerime Gorse jeirme.gorse@us.af.mil (808) 447-3166
Notice details come from SAM.gov. Updated .
About this opportunity
The Pacific Air Forces, a component of the Department of the Air Force, has issued a Special Notice for "Data Wall Support" under federal contract opportunity ID a3aee6375d7f47a5b1d239c81a1e8470. This notice concerns a Justification and Approval (J&A) for Other Than Full and Open Competition for a new Firm-Fixed-Price contract to acquire support services for the Activu Data Wall System. The opportunity is set aside for Total Small Business participation and was posted on July 28, 2025. The contract involves full-scope maintenance, monitoring, and support of a proprietary Activu visualization system currently in use by the Air Force. The procurement is classified under NAICS code 541519 (Other Computer Related Services) and PSC code 7A21 (IT and Telecom - Business Application Software).
The Special Notice's primary purpose is to justify sole-source procurement from Activu, the original equipment manufacturer of the proprietary Data Wall System, as the only authorized provider capable of delivering full Platinum-tier support services. Contractors have until September 1, 2025, to respond to this notice, though the justification indicates that only Activu possesses the technical qualifications and proprietary knowledge necessary to support the specialized hardware/software infrastructure. The Air Force has determined that third-party vendors cannot provide equivalent services due to Activu's exclusive ownership of critical support tools such as the Nexus Admin Tool and OS/System Management platform. While Activu has provided a list of government resellers who have submitted federal bids, these entities are limited to facilitating contract transactions and cannot provide direct system support or maintenance services. The procurement emphasizes operational continuity, OEM compliance, and risk mitigation as key requirements that only the original manufacturer can satisfy.
Notice text
Justification and Approval (J&A) for Other Than Full and Open Competition
This is a new Firm-Fixed-Price (FFP) contract action to acquire support services for the Activu Data Wall System. It is not a modification to an existing contract. The contract will provide full-scope maintenance, monitoring, and support of the proprietary Activu visualization system currently in use.
Activu is the original equipment manufacturer (OEM) of the proprietary Data Wall System and is the only known source authorized to provide full Platinum-tier support. Activu owns and maintains exclusive rights to critical support tools such as the Nexus Admin Tool and OS/System Management platform, which are not available to third-party vendors.
Activu's published support terms void service and warranty coverage in cases of:
- Unauthorized maintenance or modification by non-Activu personnel
- Modifications not executed or authorized by Activu
- Damage from unsupported equipment or components not covered under the contract
(May 2025): Activu provided a list of government resellers that have submitted bids on federal RFQs in the past year. Activu clarified that these resellers are limited to facilitating contract transactions in compliance with government acquisition regulations. However, they do not provide direct system support or maintenance services. Only Activu personnel possess the technical qualifications and proprietary knowledge necessary to support the tightly integrated hardware/software infrastructure of the Activu Data Wall System.
This renders third-party service incompatible with Government requirements for operational continuity, OEM compliance, and risk mitigation.
Attachments
| File | Type | Posted |
|---|---|---|
| justification_and_approval_document JA Signed.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Data Wall Support | Special Notice | |
| Data Wall Support | Pre-Solicitation |
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