Data Ray Software Subscription

The Indian Health Service is seeking sources for an annual software maintenance subscription for a thermal printing system at the Fort Duchesne Health Center Laboratory in Utah through DataRay Inc. The procurement involves a specialized thermal printing system capable of accessioning and barcoding patient lab orders while integrating with RPMS, Data Innovations, and existing laboratory analyzers to support patient testing operations. The system must comply with CLIA and COLA accreditation requirements and support Indian Health Service regulatory standards, particularly for monitoring diabetic patients under GPRA Standards. Interested vendors must be registered in the System of Award Management (SAM) and demonstrate their capability to provide technical support Monday through Friday from 8 a.m. to 5 p.m. with a one-hour callback requirement. The procurement is classified under NAICS Code 541519 for Other Computer Related Services, and responses to this sources sought notice are due by August 22, 2025.

This opportunity is designated as a Buy Indian set-aside, requiring offerors to qualify as Indian Economic Enterprises (IEE) or Indian Small Business Economic Enterprises (ISBEE) and maintain eligibility throughout the contract performance period. DataRay Inc. appears to be the current provider of the thermal printing system and associated maintenance services at the Fort Duchesne facility. The contract structure includes a base year valued at $2,785.00 with four potential option years ranging from $2,869.00 to $3,196.00, representing a total potential contract value of approximately $14,704.00 over five years. The maintenance agreement covers technical support, on-site training, preventive maintenance, and includes a one-year warranty with travel, labor, and non-consumable parts provided at no additional charge. Vendors must provide detailed capability statements, manufacturer authorization documentation, and identify the Federally Recognized Indian Tribe or Alaska Native Corporation supporting their IEE status as part of their response to this market research initiative.