DA10--VR&E Virtual Assistant Software Intent to Sole Source
Closed Special Notice Posted
- Solicitation number
- 36C10D25Q0003
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Points of contact
-
- Edward Bradford edward.bradford@va.gov (254) 299-9807
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA) Veterans Benefits Administration has issued a Special Notice regarding its intent to sole source the procurement of the e-VA system by SaraWorks LLC's Semi-Autonomous Research Assistant (SARA) platform. The SARA system is integrated into the VA's Readiness & Employment System (RES) and is utilized by 98% of veterans as a primary means of communication.
The purpose of this Special Notice is to inform the public of the VA's requirement for the SARA system, which is critical to the VA's mission and statutory obligations, including meeting a 1:125 counselor-to-veteran case ratio and enabling the acquisition of veteran signatures on multiple documents. The VA has determined that the SARA system is the only solution that meets these specific requirements and integrates seamlessly with the RES platform. The total estimated value of the sole source contract is $2,809,620. The response deadline for this Special Notice is September 30, 2024, at 12:00 pm CT, and interested parties should contact the Contract Specialist, Edward D. Bradford, for further information.
Notice text
Veteran Readiness and Employment (VR&E) has a need for the e-VA system by SaraWorks LLC Semi-Autonomous Research Assistant (SARA). The platform is used by 98% of our Veterans as a primary means of communication. e-VA is an interactive, two-way, text/email communications, tracking/documentation service. SARA is integrated into the Readiness & Employment System (RES). The RES closes the gaps in service to the 140,000+ active program participants and streamline case management functionality for VR&E counselors and other staff by interfacing with 20+ modern VA systems in a single, paperless solution. SARAs integration with the RES platform as a primary system is critical to perform VR&E s mission and meeting Public Law 114-223, Title II, Section 254 mandates. Public Law 114-223, Title II, Section 254 mandates a 1:125 counselor-to-Veteran case ratio and current ratio is 1:145 significantly higher than required. Additionally, VR&E has a mandate to acquire Veteran signature on multiple documents per the M28C.V.B.6.01.c. SaraWorks is currently the primary method of acquiring claimant signatures to meet those requirements. SARA s dual role in providing compliance and integration with RES successfully meets VR&Es mission.
Attachments
| File | Type | Posted |
|---|---|---|
| eVA JA FAR 13.501 Sole Source over SAT.pdf | ||
| 36C10D25Q0003_1.docx | DOCX document |
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