36C10D25Q0003_1.docx
DOCX document 14 KB Posted
- Attached to
- DA10--VR&E Virtual Assistant Software Intent to Sole Source Federal contract opportunity
- Solicitation number
- 36C10D25Q0003
- Issued by
- Department of Veterans Affairs
About this file
This document is a Special Notice from the Department of Veterans Affairs (VA) Veterans Benefits Administration Acquisition Directorate regarding a sole source intent to purchase the e-VA system by SaraWorks LLC Semi-Autonomous Research Assistant (SARA). The VA has a need for the SARA system, which is integrated into the Readiness & Employment System (RES) and used by 98% of Veterans as a primary means of communication. The SARA system is critical to meet the VA's mission and statutory requirements, including a 1:125 counselor-to-Veteran case ratio and the need to acquire Veteran signatures on multiple documents. The Special Notice provides the solicitation number (36C10D25Q0003), response date/time (09-30-2024 12:00 pm CT), and point of contact (Contract Specialist Edward D. Bradford). The Notice states that the SARA system is the primary method for the VA to meet its compliance and integration requirements with the RES platform.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| eVA JA FAR 13.501 Sole Source over SAT.pdf |
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Text version
Special Notice Special Notice
| SUBJECT* |
| VR&E Virtual Assistant Software Intent to Sole Source |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 20006 |
| SOLICITATION NUMBER* |
| 36C10D25Q0003 |
| RESPONSE DATE/TIME/ZONE |
| 09-30-2024 12:00 pm CENTRAL TIME, CHICAGO, USA |
| ARCHIVE |
| 15 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| PRODUCT SERVICE CODE* |
| DA10 |
| NAICS CODE* |
| 518210 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington DC 20006
POINT OF CONTACT*
Contract Specialist Edward D. Bradford Edward.Bradford@va.gov 254-299-9807
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
| AGENCY CONTACT’S EMAIL ADDRESS |
| Edward.Bradford@va.gov |
| EMAIL DESCRIPTION |
| Contract Specialist |
DESCRIPTION
Veteran Readiness and Employment (VR&E) has a need for the e-VA system by SaraWorks LLC Semi-Autonomous Research Assistant (SARA). The platform is used by 98% of our Veterans as a primary means of communication. e-VA is an interactive, two-way, text/email communications, tracking/documentation service. SARA is integrated into the Readiness & Employment System (RES). The RES closes the gaps in service to the 140,000+ active program participants and streamline case management functionality for VR&E counselors and other staff by interfacing with 20+ modern VA systems in a single, paperless solution. SARAs integration with the RES platform as a primary system is critical to perform VR&E’s mission and meeting Public Law 114-223, Title II, Section 254 mandates. Public Law 114-223, Title II, Section 254 mandates a 1:125 counselor-to-Veteran case ratio and current ratio is 1:145—significantly higher than required. Additionally, VR&E has a mandate to acquire Veteran signature on multiple documents per the M28C.V.B.6.01.c. SaraWorks is currently the primary method of acquiring claimant signatures to meet those requirements. SARA’s dual role in providing compliance and integration with RES successfully meets VR&Es mission.
See attached document: eVA JA FAR 13.501 Sole Source over SAT.
| *= Required Field |
| Special Notice |
Special Notice
File details come from the government source that posted it. Updated .