DA10--Netapp Consolidated Support

This solicitation seeks non-returnable disk plus renewal, SE Secure government 7x24 4-hour onsite support, and warranty extension post-warranty services for ten Netapp storage array systems located across several VA medical centers in VISN 1. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 1 requires these Netapp support services to maintain critical data storage infrastructure. Offerors must be able to provide qualified technicians to respond onsite within 4 hours to any issues. Pricing must be fixed unit prices for the base period and four 1-year option periods. Proposals are due by April 27, 2023.

The solicitation is set aside 100% for verified service-disabled veteran-owned small businesses. The placed of performance is VA medical centers in New England. The base period of performance is from May 1, 2023 to March 31, 2024. Pricing must be provided to support eight systems through March 2024 and two additional systems with later warranty expiration dates. The total value will depend on exercise of the option periods but could exceed $1 million over 5 years.