DA10--Lucid Chart Software - Software As A Service (SaaS)

Combined Synopsis/Solicitation Notice

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation will not be issued.

The solicitation number 36C24E24Q0113 is issued as a request for quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2024-05.

This requirement will be made using a cascading set-aside under the associated NAICS code 541519 with a small business size of standard for $34M. The PSC is DA10.

STATEMENT OF NEED (SON)

1.0 CONTRACT DESCRIPTION AND REQUIREMENTS:

The George E. Wahlen VAMC (Salt Lake City) has a requirement for Lucid Chart Software Software As A Service (SaaS) to provide an intelligent web-based diagramming application for research team collaboration in order to align on critical details regarding teams, information, and processes in support of ongoing VA-funded research studies. A firm-fixed price contract will be awarded for the purchase of the Brand Name Only requirement in accordance with all terms, conditions, provisions, specifications, and schedule of this solicitation herein. Quotes shall contain the Offeror s best terms for cost/price and technical capabilities of the services. The government reserves the right to award without discussions.

1.1 REQUIREMENT

GENERAL INFORMATION

Background:

The VA Salt Lake City Health Care System currently uses Lucid Chart Software, a web-based diagramming application, for research team collaboration in order to align on critical details regarding teams, information, and processes. Lucid Chart is primarily used to create concept diagrams and aggregate data while creating posters and abstracts for ongoing research projects. Lucid Chart Software integrates with Microsoft Teams, VA s primary tool for internal and external collaboration. The increase in the number of users increased the total cost thereby exceeding the Government Purchase Card ceiling, which was previously used to purchase Lucid Chart Software. VA requires Lucid Chart Software Brand Name Only to maintain data integrity, compatibility, and continuity for use in ongoing research projects.

Scope of Work:

The contractor shall provide SaaS Lucid Suite for Government Lucid Software Brand Name Only, and Lucid Suite Select Implementation Package Brand Name Only. The application must have the following salient characteristics:

Communicate complex ideas while collaborating in real time

Diagrams and charts, easily interpretable

Integrate with Microsoft Teams

Work with multiple platforms (PC, MAC, Linux)

Cloud based platform

In edit chat

Co-Author and collaborative cursors can move simultaneously

Overlay important metrics on existing diagrams through data linking

Auto-visualization to generate org charts, ERDs, and more

High resolution images, necessary for publications

Is a document repository

Centralized account management

Document retention

Must offer standard customizable templates to help the user get started quickly and save time

A user-friendly interface with keyboard shortcuts to enable easier navigation

Compatible with different devices and operating systems

Features such as auto-linking, auto-spacing, and auto-aligning to avoid repetitive tasks and create diagrams quickly

Integrates with different project collaboration tools and other systems to ensure easier process flow, synchronization, and collaboration

Allows import and export of data in different file types and formats

FedRAMP Approved

Period of Performance: The period of performance (PoP) shall be for one (1) base year, plus four (4) one-year option periods.

Type of Contract: Firm Fixed Price

Place of Delivery: Delivery ARO to George E. Wahlen VAMC, 500 S Foothill Drive, Salt Lake City, UT 84148.

B. CONTRACTOR REQUIREMENTS

The information system solution selected by the Contractor shall comply with the Federal Information Security Management Act (FISMA) Moderate Impact

The Contractor shall comply with FedRAMP requirements as mandated by Federal laws and policies, including making available any documentation, physical access, and logical access needed to support this requirement

The system must be FedRAMP Authorized at no less than the MODERATE

The Contractor shall, where applicable, assist with the VA ATO Process to help achieve agency authorization of the cloud service or migrated application.

The Contractor shall work with a VA Subject Matter Expert to develop a specific system boundary diagram including any integration and connectivity components for VA use. This will be known as the VA Implementation Diagram (VAID) and will demonstrate the proposed implementation of this system at VA. The Contractor shall complete this deliverable with VA within 10 calendar days of contract award.

The Contractor shall provide confirmation of their FedRAMP System Security Plan (SSP) and supporting documentation completion via their repository ID number and a link for VA to download the SSP and all required artifacts within 5 calendar days of contract award.

The Contractor shall provide the results of their most recent Third-Party Assessment Organization (3PAO) Security Assessment Plan (SAP) within 10 calendar days of contract award.

The Contractor shall complete a 3PAO Security Assessment Report (SAR) within 10 calendar days after the SSP is accepted by VA.

The Contractor shall provide VA with the most recent monthly scans for the production environment within the authorization boundary and their scan upload schedule for FedRAMP within 30 calendar days of contract award.

The Contractor shall provide their availability to participate in monthly continuous monitoring meetings to be scheduled following successful VA ATO within 30 calendar days of contract award.

The Contractor shall work with VA Subject Matter Experts to test the validity of the IRP and ensure proper troubleshooting of issues that may arise. This should be completed within 30 calendar days of the SSP being delivered.

If new or unanticipated vulnerabilities are discovered by either VA or the Contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party in accordance with Addendum B, VA Information and Information System Security/Privacy Language

The Contractor shall comply with data management requirements.

Successful issuance of a VA ATO will be required before live VA data can be used in the system.

The Contractor shall participate in FedRAMP Continuous Monitoring activities as outlined by FedRAMP s Continuous Monitoring Strategy.

The Contractor shall participate in monthly Agency and FedRAMP Sustainment meetings following the granting of a VA ATO.

The Contractor shall provide continuous monitoring activities including, but not limited to scans, security artifacts, and monthly Plan of Action and Milestones (POAM) reports as outlined by VA and FedRAMP requirements.

Deliverables:

FedRAMP System Security Plan (SSP) and supporting documentation

VA Implementation Diagram: This is a VA specific architecture diagram demonstrating the proposed implementation of this system at VA (VAID)

3PAO Security Assessment Plan (SAP)

3PAO Security Assessment Report (SAR)

IRP Test

Continuous monitoring scans to be reviewed at monthly meetings.

Plan of Action and Milestones monthly reports

Additional deliverables as outlined by FedRAMP s continuous monitoring strategy

VA Privacy and Security deliverables as directed by the VA System Owner

1.2 PRICING:

All interested companies shall provide quotes for the following:

Services

Line Item

Description

Quantity

Unit of Measure

Unit Price

Total Price

0001

GOVSUITE-001 Lucid Suite for Government Lucid Software - GOVSUITE-001

20

EA

0002

IMPLPACK-001 Lucid Suite Select Implementation Package Lucid Software - IMPLPACK-001

1

EA

1001

Option Year 1 - GOVSUITE-001 Lucid Suite for Government Lucid Software - GOVSUITE-001

20

EA

2001

Option Year 2 - GOVSUITE-001 Lucid Suite for Government Lucid Software - GOVSUITE-001

20

EA

3001

Option Year 3 - GOVSUITE-001 Lucid Suite for Government Lucid Software - GOVSUITE-001

20

EA

4001

Option Year 4 - GOVSUITE-001 Lucid Suite for Government Lucid Software - GOVSUITE-001

20

EA

Please enclose the established price list and description of capabilities and product specifications for the requirement. If Offeror is listing items that are offered on GSA schedule, Offeror shall identify items as being on GSA schedule and reference the contract number.

Please provide quote on company letterhead, purchase order form, or similar vehicle to include Name of Organization, Address, Point of Contact Information, System of Awards Management (SAM) Unique Entity Identifier (UEI) Number, and Company Size. Quote shall contain the following:

Reference Solicitation 36C24E24Q0113

Quote for the Brand Name Only Items

FedRAMP Approval Documentation

1.3 INSTRUCTIONS TO THE OFFEROR

Basis for award resulting from this RFQ will be made to the Best Value Offer that provides a complete package pursuant to the preparation requirements set forth in the solicitation. Evaluations will be in accordance with FAR 13 Simplified Procedures.

Evaluation Factors for Award:

Factor 1 Technical Capabilities

All offerors must meet or exceed all requirements and salient characteristics as listed in the Statement of Need.

Factor 2 Past Performance

Past Performance will be based on the most current CPARS Report. Lack of relevant past performance will be rated as neutral.

Factor 3 Price

The following solicitation provisions apply to this acquisition:

52.212-1 Instructions to Offerors Commercial Products and Commercial Services (SEP 2023)

52.204-6 Unique Entity Identifier (OCT 2016)

52.204-7 System for Award Management (OCT 2018)

52.204-16 Commercial and Government Entity Code Reporting (AUG 2020)

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (NOV 2021)

52.211-6 Brand Name or Equal (AUG 1999)

52.217-3 Evaluation Exclusive of Options (APR 1984)

52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services (MAY 2024)

Offerors must complete annual representations and certifications electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal in accordance with FAR 52.212-3, Offerors Representations and Certifications Commercial Products and Commercial Services. If paragraph (j) of the provision is applicable, a written submission is required.

The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html.

Set Aside Cascading Set-Aside Procedures

Any award resulting from this solicitation will be made using a cascading set-aside order of precedence as follows:

1. In accordance with FAR Subpart 19.1405 and VAAR Subpart 819.7005, any award under this solicitation will be made on a competitive basis first to an eligible Service Disabled Veteran Owned small business [SDVOSB] concern provided that the conditions of 38 U.S.C. 8127(d) are met (the VA Rule of Two) whereby the Contracting Officer receives adequate competition of two or more small business concerns owned and controlled by Veterans, and that the award can be made at a fair and reasonable price that offers the best value to the United States.

2. If there is inadequate competition for award to an SDVOSB concern, the SDVOSB set-aside shall be withdrawn and cascaded to the next contracting order of priority in accordance with VAAR 819.7004, which is Veteran Owned Small Businesses (VOSB) and conducted in accordance with the procedures set forth in VAAR 819.7006 provided that the conditions of 38 U.S.C. 8127(d) are met (the VA Rule of Two) whereby the Contracting Officer receives adequate competition of two or more small business concerns owned and controlled by Veterans, and that the award can be made at a fair and reasonable price that offers the best value to the United States.

3. If there continues to be inadequate competition between SDVOSB and VOSB concerns, the cascading will continue through the contracting order of priority in accordance with VAAR 819.7004 and FAR 19.203. If the contracting officer determines that offers from small business concerns do not meet the solicitation requirements in terms of technical acceptability, past performance, and fair market price, the small business set-aside[s] will be withdrawn and award will be made on the basis of full and open competition.

Adequate Competition

Adequate competition shall be deemed to exist if at least two competitive offers are received from qualified, responsible business concerns at the set-aside tier under consideration; and Award could be made at fair market price as determined in accordance with FAR 19.202-6.

The VA contracting officer reserves the right to consider competitive quotes submitted from all responsible offerors (including large businesses) in determining the fair market price.

Due Date And Submission of Quotes:

Quotes shall be submitted via email to Contracting Officer Ms. Shannon Hukriede at shannon.hukriede@va.gov at or before the exact time specified. Offerors must reference Solicitation 36C24E24Q0113 in the subject line of the email. No telephone requests for information will be considered. Incomplete packages will be considered nonresponsive. All offers must be received by 11:59 AM EDT, Friday, August 30, 2024.