DA01--Revenue Operations Workflow, Payer Compliance and Technical Process Optimization - New Requirement

The Department of Veterans Affairs Technology Acquisition Center intends to procure Revenue Operations Workflow, Payer Compliance and Technical Process Optimization services as a sole-source award under the GSA Multiple Award Schedule with Huron Consulting Services, LLC; the response deadline is August 7, 2026 at 3:00 PM Eastern Time.

Place of performance is the VA Technology Acquisition Center in Eatontown, New Jersey, with support extending to seven regional Consolidated Patient Account Centers (CPACs).

The requirement encompasses three critical support areas: Revenue Operations Workflow Functionality and Cloud Computing; Claims Scoring, Reporting and Payment Efficacy; and Managerial and Technical Consulting Support. The contractor must supply enterprise licenses and maintenance for revenue workflow management tools, robotic process automation (RPA) solutions, and payer compliance tools that integrate with VistA, Oracle Health EHRM, Central Data Warehouse, and other VA systems. Cloud migration planning must complete within 90 days of award with full migration within nine months. Technical mandates include DevSecOps and SAFe compliance, PIV-enabled authentication, IPv6 support, Section 508 accessibility compliance, FISMA, FIPS 140-2 encryption, and zero-trust architecture principles.

The base period is 12 months with four 12-month option periods, plus five optional tasks covering workflow tool enhancements, payer compliance modeling, software development, revenue studies, and change management services.

The VA previously issued a Request for Information (VA-26-00042471) to conduct market research. The VA thanked all RFI respondents for their interest and has determined that Huron Consulting Services, LLC will perform the work through the existing GSA MAS vehicle.