DA01--PowerScribe VISN 7 (VA-24-00085717)

PowerScribe PD

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PRODUCT REQUIREMENTS

VA Veterans Integrated Services Networks (VISN) 7 has a requirement to expand the existing Nuance PowerScribe Picture Archiving and Communication System (PACS) dictation system and acquire 4 term licenses for brand name Nuance PowerScribe with 1 term license for ModLink add-on, 130 Nuance PowerMic IV microphones, Pro-service installation for Nuance PowerScribe and ModLink at eight sites, On-site Professional Training Class at eight sites, and technical support to customize Nuance PowerScribe software interfaces. The existing VISN 7 Philips VuePACS uses Nuance PowerScribe infrastructure to accurately and efficiently dictate findings and observations from medical images. The VISN 7 team is working to expand existing Nuance PowerScribe infrastructure VISN-wide to be interoperable with existing VISN 7 VA owned VuePACS. The required expansion of Nuance PowerScribe dictation proprietary software and Nuance proprietary hardware including the microphones must be interoperable with the existing VISN 7 VuePACS, also including the warranty, professional services and training, to ensure a common interface that facilitates the care of patients referred within a VISN, to reduce time spent on manual data entry allowing radiologists to focus on interpreting images and making critical clinical decisions by automating report building and data entry, to reduce the cost of equipment and maintenance contracts, to share technical expertise within a VISN, and to ensure continuity of service in the event of a disaster. In addition, VA requires maintenance and technical support that includes software updates, bug fixes, general product consultation, and upgrade support during normal business hours to ensure the software continues to function as intended, and access to designated Nuance points of contact who possess expert knowledge of Nuance technologies as well as have access to Nuance s proprietary knowledge, development, and source code to create scripts that allow the Nuance PowerScribe to communicate with other custom applications at VA.

Delivery is 30 days after receipt of Order. Performance is 12 months from date of Government acceptance, with two 12-month option periods.

Description

Part Number

Quantity

PowerScribe One, Core Reporting

PSONE-TERM

1

PowerScribe One, Core Reporting (spare)

PSONE-HSP-TERM

1

PowerScribe One Download Interface

INTDN-PS1-DP-TERM

15

PowerScribe One Upload Interface

INTUP-PS1-DP-TERM

15

ModLink Add-on for PowerScribe One

MDL-ADO-HS-TERM

1

PowerMic IV Microphone

RD-0POWM4N9

130

Pro-service for PowerScribe One

PROFESSIONAL SERVICES

1

PS Reporting Project Management Services

PSOPM-PM-040

1

PS Reporting Provider Training

PSOPT-TR-010

41

PS Reporting Administrative Training Program - Melbourne, FL

PSOAT-TR-020

16

PS Reporting Administrative Go Live Support

PSOGL-TR-010

16

PS Reporting Comprehensive Optimization

Consulting

PSOCC-TR-040

1

Smart AutoText Creation & Implementation

PSOST-TR-010

2

PS Reporting Multi-Site Support

PSOMS-TR-010

7

PS Reporting Add-on Project Management Services - New Interface / Change Interface

PSOAD-PM-030

15

PS Reporting Project Management Services - Additional Location

PSOAD-PM-040

5

PSOne Medium Import Service Option - 500K to 2M Reports

PSOIM-020

1

PSOne Hot Spare Installation

PSONE-HSP-INST

1

PS Reporting Project Management Services

New Hospital on Existing Platform

PSOAD-PM-020

2

PS Reporting Standard Optimization

Consulting (CV)

PSOCV-TR-010

2

PSOne Small Import Service Option - up to

500K Reports

PSOIM-010

2

Pro-service for ModLink

PROFESSIONAL SERVICES

1

PS Data Integration Project and Training

PS360TRA-DATA-0200

1

PS Data Integration Project and Training

PSODT-TR-010

2

Remote Project Management Services - Remote Hourly

PSORH-PM-010

70

Option Year Renewals for PowerScribe One

Year 1 PSO

1

Option Year Renewals for ModLink

Year 1 MDL

1

Option Year Renewals for PowerScribe One

Year 2 PSO

1

Option Year Renewals for ModLink

Year 2 MDL

1

1.1 EQUIPMENT SPECIFICATIONS

The Contractor shall deliver the following PowerMic IV microphones to the six facilities and in the quantities listed:

Facility Name

Facility Address

Quantity

Central Alabama VA Medical Center

215 Perry Hill Road

Montgomery, AL 36109-3725

10

Birmingham VA Medical Center

700 South 19th Street

Birmingham, AL 35233-1927

45

Ralph H. Johnson Department of Veterans Affairs Medical Center

109 Bee Street

Charleston, SC 29401-5799

45

Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center

6439 Garners Ferry Road

Columbia, SC 29209-1638

20

Carl Vinson Veterans' Administration Medical Center

1826 Veterans Boulevard

Dublin, GA 31021-3620

8

Tuscaloosa VA Medical Center

3701 Loop Road East

Tuscaloosa, AL 35404-5099

2

1.2 PROFESSIONAL SUPPORT INSTALLATION AND ASSEMBLY

Vendor shall be responsible for assembly and installation of systems after delivery. The eight sites for assembly and installation are as follows:

Facility Name

Facility Address

Joseph Maxwell Cleland Atlanta VA Medical Center

1670 Clairmont Road

Decatur, GA 30033-4004

Charlie Norwood Department of Veterans Affairs Medical Center

950 15th Street

Augusta, GA 30904-2608

Birmingham VA Medical Center

700 South 19th Street

Birmingham, AL 35233-1927

Ralph H. Johnson Department of Veterans Affairs Medical Center

109 Bee Street

Charleston, SC 29401-5799

Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center

6439 Garners Ferry Road

Columbia, SC 29209-1638

Carl Vinson Veterans' Administration Medical Center

1826 Veterans Boulevard

Dublin, GA 31021-3620

Central Alabama VA Medical Center

215 Perry Hill Road

Montgomery, AL 36109-3725

Tuscaloosa VA Medical Center

3701 Loop Road East

Tuscaloosa, AL 35404-5099

Installation shall include implementation and testing of all purchased interfaces to VA electronic systems in coordination with Clinical Staff, Healthcare Technology Management (HTM) staff, O&IT staff, and others identified as needed.

Vendor shall provide all necessary accessories, cables, adaptors, etc. to deliver a fully functional clinical device.

1.3 SOFTWARE

Vendor shall ensure all software operating on the device provided is supported by the OEM at time of delivery.

Workstation software must be compatible with Windows 11.

Server software must be compatible with SQL Server 2019 or Windows 2022. VA will be providing virtual servers per vendor s specifications (e.g. hard drive space and RAM). Vendor shall install their software applications on these virtual servers.

Proprietary software systems are acceptable so long as vendor supports the version provided to VISN 7 and it is the newest version at time of delivery.

Access to all software shall be provided to VISN 7 in situations where re-installation is necessary.

Software shall be provided to VISN 7 with user licensing for the supported life of the device.

In cases where vendor insists on utilizing a licensing fee model, this shall be clearly noted in the quote provided for Government consideration.

Licenses shall allow a minimum of 637,000 reports per year across VISN 7.

1.4 REQUIREMENTS

The Contractor shall provide all software and implementation services necessary to operate on the latest version of Nuance s PowerScribe One.

The Contractor shall configure all necessary operating systems, software licenses, and databases necessary to operate these instances.

The Contractor shall provide 130 PowerMic IV microphones for VISN 7 usage with the PowerScribe product.

The Contractor shall ensure that all existing data is operational with the newly installed systems and conduct data migration and validation as part of go-live activities.

The Contractor shall coordinate with VISN 7 POC to minimize any necessary downtime per conversations.

1.5 SYSTEM FUNCTIONALITY

System functionality shall include but not be limited to, Advanced Data Integration, and Clinical Guidance Reporting modules/licenses.

System shall include functionality to automatically import structured report measurements from all imaging modalities.

System shall interface with all existing systems in VISN 7 s PowerScribe deployment including, but not limited to Philips VuePACS, Veterans Health Information Systems and Technology Architecture/Computerized Patient Record System.

1.6 PROFESSIONAL SUPPORT - SERVICE AND WARRANTY

Service and Operator Manuals The contractor shall provide the following documentation for the proposed system:

Electronic copy of operator's instruction manuals.

Electronic copy of complete technical service manuals including detailed troubleshooting guides, necessary diagnostic software, service keys, schematic diagrams, parts lists, and any other resources available to the manufacturer s service technicians.

Electronic copy of a system manager s manual outlining back-up procedures, managing privilege group limits, routine tasks, etc.

Warranty The Contractor shall provide the OEM warranty covering the system, all accessories, and all software, and shall include all new parts and labor for a minimum of one year from the date of Government acceptance.

A manufacturer s factory-trained Field Service Engineer shall perform installation and maintenance during the warranty period.

The warranty shall include all manufacturer recommended Preventive Maintenance procedures for its duration.

All available software updates and security patches shall be made available to VISN 7 during the warranty period.

The Contractor shall provide response to applications and technical calls within 8 hours.

The Contractor shall ship replacement parts within 48 hours of notification from the Government.

1.7 PROFESSIONAL SUPPORT TRAINING SERVICES

The Contractor shall provide on-site clinical/applications training for 10 clinical staff for two (2) days at each of the following VA facilities:

Facility Name

Facility Address

Joseph Maxwell Cleland Atlanta VA Medical Center

1670 Clairmont Road

Decatur, GA 30033-4004

Charlie Norwood Department of Veterans Affairs Medical Center

950 15th Street

Augusta, GA 30904-2608

Birmingham VA Medical Center

700 South 19th Street

Birmingham, AL 35233-1927

Ralph H. Johnson Department of Veterans Affairs Medical Center

109 Bee Street

Charleston, SC 29401-5799

Wm. Jennings Bryan Dorn Department of Veterans Affairs Medical Center

6439 Garners Ferry Road

Columbia, SC 29209-1638

Carl Vinson Veterans' Administration Medical Center

1826 Veterans Boulevard

Dublin, GA 31021-3620

Central Alabama VA Medical Center

215 Perry Hill Road

Montgomery, AL 36109-3725

Tuscaloosa VA Medical Center

3701 Loop Road East

Tuscaloosa, AL 35404-5099

The Contractor shall provide introductory system/technical/maintenance training for two (2) Healthcare Technology Management (AKA Biomedical Engineering) staff during installation.

The Contractor shall include all travel cost associated with providing this training in its quote.

The Contractor shall coordinate all installation and training dates with the VISN 7 project manager who will communicate internally with clinical staff.

1.8 NETWORK SECURITY

The Contractor is required to complete VA Security Forms Attachment 1 - 6550 (Appendix A) (FY23) and Attachment 2 - MDS2-Worksheet. If these forms are not completed and submitted with the Respondent s quote, shall be unacceptable and thus, ineligible for award.

In addition, if the Contractor currently possesses a VA authorized Enterprise Risk Assessment (ERA) and/or Memorandum of Understanding - Interconnection Security Agreement (MOU/ISA) these documents shall be provided with the quote for review. If the Contractor does not currently possess a VA authorized ERA and/or MOU/ISA they shall complete Attachment 3 - MD ERA Network Topological Diagram Template, Attachment 4 - MD ERA Inventory Template, Attachment 5 - MD ERA PortsProtocolsServices Template, and Attachment 6 - VA MOU ISA Template within 30 days of award and provided to the points of contact listed in Section 4 herein.

Dictation software shall be compliant with VA Technical Reference Model (TRM). Awarded contract NNG15SD27B36C10B24F0375 to V3GATE, LLC for 934220.19 on 2024-09-19.