NNG15SD27B 36C10B24F0375_1.docx

PowerScribe PD

GENERAL INFORMATION

BASE NOTICE TYPE

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Joshua McGarry joshua.mcgarry@va.gov

AWARD INFORMATION

LINE ITEM NUMBER

AWARDEE ADDRESS LINE 1*

AWARDEE ADDRESS LINE 2*

AWARDEE ADDRESS LINE 4*

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Award Notice Award Notice

DESCRIPTION

*= Required Field Award Notice Award Notice

1.0 PRODUCT REQUIREMENTS

VA Veterans Integrated Services Networks (VISN) 7 has a requirement to expand the existing Nuance PowerScribe Picture Archiving and Communication System (PACS) dictation system and acquire 4 term licenses for brand name Nuance PowerScribe with 1 term license for ModLink add-on, 130 Nuance PowerMic IV microphones, Pro-service installation for Nuance PowerScribe and ModLink at eight sites, On-site Professional Training Class at eight sites, and technical support to customize Nuance PowerScribe software interfaces. The existing VISN 7 Philips VuePACS uses Nuance PowerScribe infrastructure to accurately and efficiently dictate findings and observations from medical images. The VISN 7 team is working to expand existing Nuance PowerScribe infrastructure VISN-wide to be interoperable with existing VISN 7 VA owned VuePACS. The required expansion of Nuance PowerScribe dictation proprietary software and Nuance proprietary hardware including the microphones must be interoperable with the existing VISN 7 VuePACS, also including the warranty, professional services and training, to ensure a common interface that facilitates the care of patients referred within a VISN, to reduce time spent on manual data entry allowing radiologists to focus on interpreting images and making critical clinical decisions by automating report building and data entry, to reduce the cost of equipment and maintenance contracts, to share technical expertise within a VISN, and to ensure continuity of service in the event of a disaster. In addition, VA requires maintenance and technical support that includes software updates, bug fixes, general product consultation, and upgrade support during normal business hours to ensure the software continues to function as intended, and access to designated Nuance points of contact who possess expert knowledge of Nuance technologies as well as have access to Nuance’s proprietary knowledge, development, and source code to create scripts that allow the Nuance PowerScribe to communicate with other custom applications at VA.

Delivery is 30 days after receipt of Order. Performance is 12 months from date of Government acceptance, with two 12-month option periods.

PS Reporting Comprehensive Optimization Consulting

PS Reporting Project Management Services New Hospital on Existing Platform

PS Reporting Standard Optimization Consulting (CV)

PSOne Small Import Service Option - up to 500K Reports

1.1 EQUIPMENT SPECIFICATIONS

The Contractor shall deliver the following PowerMic IV microphones to the six facilities and in the quantities listed:

Montgomery, AL 36109-3725

Birmingham, AL 35233-1927

Charleston, SC 29401-5799

Columbia, SC 29209-1638

Dublin, GA 31021-3620

Tuscaloosa, AL 35404-5099

1.2 PROFESSIONAL SUPPORT – INSTALLATION AND ASSEMBLY

Vendor shall be responsible for assembly and installation of systems after delivery. The eight sites for assembly and installation are as follows:

Decatur, GA 30033-4004

Augusta, GA 30904-2608

Birmingham, AL 35233-1927

Charleston, SC 29401-5799

Columbia, SC 29209-1638

Dublin, GA 31021-3620

Montgomery, AL 36109-3725

· Installation shall include implementation and testing of all purchased interfaces to VA electronic systems in coordination with Clinical Staff, Healthcare Technology Management (HTM) staff, O&IT staff, and others identified as needed.

· Vendor shall provide all necessary accessories, cables, adaptors, etc. to deliver a fully functional clinical device.

1.3 SOFTWARE

· Vendor shall ensure all software operating on the device provided is supported by the OEM at time of delivery.

· Workstation software must be compatible with Windows 11.

· Server software must be compatible with SQL Server 2019 or Windows 2022. VA will be providing virtual servers per vendor’s specifications (e.g. hard drive space and RAM). Vendor shall install their software applications on these virtual servers.

· Proprietary software systems are acceptable so long as vendor supports the version provided to VISN 7 and it is the newest version at time of delivery.

· Access to all software shall be provided to VISN 7 in situations where re-installation is necessary.

· Software shall be provided to VISN 7 with user licensing for the supported life of the device.

· In cases where vendor insists on utilizing a licensing fee model, this shall be clearly noted in the quote provided for Government consideration.

· Licenses shall allow a minimum of 637,000 reports per year across VISN 7.

1.4 REQUIREMENTS

· The Contractor shall provide all software and implementation services necessary to operate on the latest version of Nuance’s PowerScribe One.

· The Contractor shall configure all necessary operating systems, software licenses, and databases necessary to operate these instances.

· The Contractor shall provide 130 PowerMic IV microphones for VISN 7 usage with the PowerScribe product.

· The Contractor shall ensure that all existing data is operational with the newly installed systems and conduct data migration and validation as part of go-live activities.

· The Contractor shall coordinate with VISN 7 POC to minimize any necessary downtime per conversations.

1.5 SYSTEM FUNCTIONALITY

· System functionality shall include but not be limited to, Advanced Data Integration, and Clinical Guidance Reporting modules/licenses.

· System shall include functionality to automatically import structured report measurements from all imaging modalities.

· System shall interface with all existing systems in VISN 7’s PowerScribe deployment including, but not limited to Philips VuePACS, Veterans Health Information Systems and Technology Architecture/Computerized Patient Record System.

1.6 PROFESSIONAL SUPPORT - SERVICE AND WARRANTY

Service and Operator Manuals – The contractor shall provide the following documentation for the proposed system:

· Electronic copy of operator's instruction manuals.

· Electronic copy of complete technical service manuals including detailed troubleshooting guides, necessary diagnostic software, service keys, schematic diagrams, parts lists, and any other resources available to the manufacturer’s service technicians.

· Electronic copy of a system manager’s manual outlining back-up procedures, managing privilege group limits, routine tasks, etc.

Warranty – The Contractor shall provide the OEM warranty covering the system, all accessories, and all software, and shall include all new parts and labor for a minimum of one year from the date of Government acceptance.

· A manufacturer’s factory-trained Field Service Engineer shall perform installation and maintenance during the warranty period.

· The warranty shall include all manufacturer recommended Preventive Maintenance procedures for its duration.

· All available software updates and security patches shall be made available to VISN 7 during the warranty period.

· The Contractor shall provide response to applications and technical calls within 8 hours.

· The Contractor shall ship replacement parts within 48 hours of notification from the Government.

1.7 PROFESSIONAL SUPPORT – TRAINING SERVICES

The Contractor shall provide on-site clinical/applications training for 10 clinical staff for two (2) days at each of the following VA facilities:

Decatur, GA 30033-4004

Augusta, GA 30904-2608

Birmingham, AL 35233-1927

Charleston, SC 29401-5799

Columbia, SC 29209-1638

Dublin, GA 31021-3620

Montgomery, AL 36109-3725

· The Contractor shall provide introductory system/technical/maintenance training for two (2) Healthcare Technology Management (AKA Biomedical Engineering) staff during installation.

· The Contractor shall include all travel cost associated with providing this training in its quote.

· The Contractor shall coordinate all installation and training dates with the VISN 7 project manager who will communicate internally with clinical staff.

1.8 NETWORK SECURITY

The Contractor is required to complete VA Security Forms Attachment 1 - 6550 (Appendix A) (FY23) and Attachment 2 - MDS2-Worksheet. If these forms are not completed and submitted with the Respondent’s quote, shall be unacceptable and thus, ineligible for award.

In addition, if the Contractor currently possesses a VA authorized Enterprise Risk Assessment (ERA) and/or Memorandum of Understanding - Interconnection Security Agreement (MOU/ISA) these documents shall be provided with the quote for review. If the Contractor does not currently possess a VA authorized ERA and/or MOU/ISA they shall complete Attachment 3 - MD ERA Network Topological Diagram Template, Attachment 4 - MD ERA Inventory Template, Attachment 5 - MD ERA PortsProtocolsServices Template, and Attachment 6 - VA MOU ISA Template within 30 days of award and provided to the points of contact listed in Section 4 herein.

Dictation software shall be compliant with VA Technical Reference Model (TRM).

See attached document: P03_JnA_Redacted.

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