DA01-- MIM Software License & Maintenance

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 intends to solicit software licensing and maintenance services for the Medical Information Management (MIM) system, with an RFI closing on September 30, 2026. No set-aside is anticipated. NAICS 513210 applies, with a Small Business Administration size standard of $47 million.

The procurement requires supplies including MIM 7.4 Platform CT, Contour Protege AI 1.3 Platform, implementation fees, two days of on-site franchise training, electronic user guide access, Maestri Department Solution, and an annual subscription to Contour Protege AI+. Service and maintenance support is required for 12 months across multiple line items.

Respondents to the RFI must address six mandatory questions: manufacturing location with documentation; business size and Non-Manufacturer Rule compliance with documentation; authorized distributor status and OEM parts access with Authorized Distributor letter; contractor name and complete contact information including UEI number; small business certifications with proof (SB, SDVOSB, VOSB, HUBZone, or 8A status); and availability under government-wide contracts including GSA Schedule, GWAC, IDIQ, or BPA arrangements. Vendors must also submit estimated market research pricing. RFI questions close at 11:00 a.m. CST on September 30, 2026; responses are due by 12:00 p.m. CST the same day in Microsoft Word format (8.5 x 11 inches, 12-point font, 1-inch margins) via email to Craig.Redd@va.gov. The RFI creates no obligation for the Government.