Customer Service Bootcamp Training

This Request for Information (RFI) is issued for informational purposes to identify capabilities of the various vendors to assist the FSA Deputy Administrator for Management (DAM) and the Deputy Administrator for Field Operations (DAFO) organizations with in-person boot camp work sessions and virtual trainings.

This RFI is issued for information and planning purposes only. This is not a Request for Proposal (RFP). It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals nor will any award be made as a result of this RFI. The Government (Acquisition Management Division (AMD) / Farm Service Agency (FSA)) will not be responsible for any costs incurred by interested parties in responding to this request for information.
The information requested by this RFI will be used within the Government (Acquisition Management Division (AMD) / Farm Services Agency (FSA) to facilitate the decision making process and will not be disclosed outside of AMD and FAS.

1. Information requested from vendors.
Company Information:
• Company Name
• Address
• Point of Contact(s) (POC) name(s)
• POC telephone number(s)
• POC e-mail address
• Identification of business size
• CAGE code
• DUNS number

2. While the Government will likely not respond to any questions from this RFI, we are interested in any questions/concerns that your company may have as a result of reviewing our draft document. By providing your concerns at this stage, we hope to provide a better solicitation if an RFP is issued.

3. Submission Information. Response by e-mail is required and should be forwarded to Banchiamlak Gizachew, Contracting Specialist, via e-mail banchiamlak.gizachew@wdc.usda.gov and Contracting Officer, Erica Robinson erica.robinson@wdc.usda.gov . Response is requested on or before 04/28/2016, 5:00 p.m. Eastern Time. The total RFI response document shall not exceed 10 pages.

The applicable NAICS code for this requirement is: 611430 Professional Development Training