Crestron equipment/systems Service Providers - San Antonio TX

The Department of the Air Force Materiel Command Lifecycle Management Center Joint Base San Antonio is seeking Crestron authorized service providers to deliver immediate telephone helpdesk support and on-site support within 48 hours for audio video teleconference suite maintenance at JBSA Lackland in San Antonio, Texas. The procurement requires non-personal services for maintaining and supporting video teleconferencing equipment across nine conference rooms at the AFLCMC/HNC Technology Office Port of San Antonio Cyber Tech II locations. Only Crestron-certified industry professionals are authorized to design, program, configure, and troubleshoot the systems, which include CISCO CODEC-Plus, CISCO CODEC-EQ, Crestron transceivers and receivers, and Crestron proprietary software. Interested vendors must provide proof of Crestron authorization to be considered for this opportunity. The pre-solicitation notice was posted on June 30, 2025, with responses due by July 3, 2025, providing vendors with a brief three-day window to respond. Travel expenses will not be reimbursed by the government.

This opportunity does not utilize any set-aside designations and is open to all qualified vendors who meet the Crestron certification requirements. The contract will specifically cover maintenance and support services for nine conference room locations within the technology office department. No incumbent contractors or current service providers are mentioned in the pre-solicitation notice. The opportunity falls under NAICS code 541512 for Computer Systems Design Services, indicating the technical nature of the required services. No specific contract value, budget range, or contract duration timeline is provided in this initial pre-solicitation announcement. The immediate nature of the support requirements suggests this may be an urgent procurement to address current or anticipated system maintenance needs.