Commercial Mass Text Messaging Subscription Service

Cancelled Pre-Solicitation Posted

Solicitation number
W9115126P0000036845
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

NAICS code
517121 Telecommunications Resellers
PSC
Not on record
Place of performance
Fort Hood, Texas 76544, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Written by GovTribe AI ·

The Department of the Army Materiel Command at Mission and Installation Contracting Command (MICC) Fort Hood is seeking sources for a commercial, subscription-based mass text messaging platform to support the 2nd Brigade at Fort Hood, Texas. The Government requires a contractor-hosted messaging service that enables direct communication with soldiers and their families regarding community events, family readiness updates, and emergency notifications. Key capabilities must include a minimum of 600,000 prepaid message credits, ability to send both SMS and MMS messages, a dedicated high-volume A2P 10DLC registered phone number, onboarding and training support, and an assigned account manager. The service must guarantee 99.5% monthly uptime, achieve 98% message delivery to carrier networks within five minutes, and provide customer and technical support with substantive responses within four business hours. Interested parties must submit a capability package (maximum five pages) by February 23, 2026, addressing company profile, business size and socioeconomic status, and capability statement narrative; this is a sources sought notice for market research purposes and does not constitute a formal solicitation or commitment to award a contract.

This procurement is designated as a Total Small Business set-aside under NAICS 517121 (Telecommunications Resellers), restricting competition to small business concerns. No incumbent contractor or specific award value is identified in the pre-solicitation notice. The contract is anticipated to be structured on a firm-fixed-price basis with performance at Fort Hood, Texas, utilizing the contractor's remote servers located within the Continental United States. The Government will receive 600,000 credits at the start of the performance period, with SMS messages consuming one credit per recipient and MMS messages consuming three credits per recipient, allowing the Government to calibrate messaging volume based on organizational needs. Contractors must comply with DoD and Army information assurance requirements, including NIST SP 800-171 security standards, Privacy Act protections for personally identifiable information, and organizational conflict of interest mitigation measures.

Notice text

THIS IS A SOURCES SOUGHT NOTICE issued solely for market research and planning purposes. This notice does not constitute a solicitation, request for proposal, or commitment by the Government. No contract will be awarded from this announcement.

The Mission and Installation Contracting Command (MICC) – Fort Hood is seeking information from capable and qualified sources, particularly small businesses, that can provide a commercial, subscription‑based mass text messaging platform to support the 2nd Brigade (2BDE) at Fort Hood, Texas.

1. Background

2BDE currently relies on traditional communication methods (e.g., printed flyers, command channels) to share information with soldiers and families. These methods are limited in reach and timeliness. The Government intends to procure a commercial text messaging service to establish a direct, reliable communication pathway for community events, family readiness updates, and other critical information.

A Draft Performance Work Statement (PWS) is provided for reference.

2. Required Capabilities

The Government anticipates a Firm‑Fixed‑Price contract for a contractor‑hosted messaging platform that includes:

  • Minimum 600,000 pre‑paid message credits at the start of the performance period

  • Ability to send SMS and MMS messages

  • A dedicated, high‑volume A2P 10DLC registered phone number

  • Dedicated onboarding and training for Government users

  • Assigned account manager for ongoing support

  • Platform security aligned with standard industry data‑protection practices

3. Requested Information

Interested parties shall submit a capability package (maximum five pages) addressing the following:

A. Company Profile

  • Company name and address

  • Unique Entity ID (UEI) and CAGE Code

  • Point of contact (name, title, phone, email)

B. Business Size & Socio‑Economic Status

Under NAICS 517121 Telecommunications Resellers :

  • Business size (Small or Other Than Small)

  • Applicable socio‑economic categories (if Small):

    • SBA 8(a)

    • HUBZone

    • SDVOSB

    • VOSB

    • WOSB

C. Capability Statement

  • Narrative demonstrating technical capability to meet requirements in Section 3.0 of the Draft PWS

  • Confirmation of ability to meet key performance standards (uptime, support response times, message delivery rates)

D. Past Experience

  • Up to three relevant projects within the last three years

  • Include contract numbers for federal work, if applicable

4. Submission Instructions

The Response Date for this Sources Sought is Feb 23, 2026, 1:00 PM CST. Questions,clarifications and Responses shall be submitted electronically via email to the point of contact listed in the notice.

Contract Specialist: Marlon Jeffrey, marlon.c.jeffrey.mil@army.mil

Contracting Officer: Dylan Hanback, dylan.j.hanback.mil@army.mil

Email subject line: "[Company Name] – Response to Sources Sought for Text Messaging Service"

Page limit: Five (5) pages, 8.5" x 11", 12‑point Times New Roman.

Files

File Type Posted
PWS EZ TEXTING DRAFT.pdf PDF

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