Code Blue Paging System

The Central Arkansas Veterans Healthcare System (VACHS) is soliciting proposals for a comprehensive Code Blue Paging System to support medical emergency communication at John L. McClellan Memorial Veterans Hospital and the Eugene J. Towbin Healthcare Center in Arkansas. The Department of Veterans Affairs seeks a contractor to provide a robust alphanumeric paging system that can rapidly disseminate emergency medical event messages across multiple communication channels, including pagers, text messaging, and email. Key contract requirements include delivering 2,000 standalone pagers with iOS application licenses, ensuring HIPAA compliance, and maintaining 99.9% system availability with a 10-second message response time. Interested vendors must submit written questions by 4:30pm CDT on April 24, 2025, to Anthony.Marion2@va.gov, with final proposals due by May 8, 2025. The evaluation will likely focus on system capabilities, compliance with technical specifications, and the contractor's ability to meet stringent performance standards.

This solicitation is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 517122, with a small business size standard of 1,500 employees. Vendors must be listed in both the U.S. Small Business Administration's VetCert database and the System for Award Management (SAM) to be eligible. The base contract period runs from June 1, 2025, to June 30, 2025, with potential extension options through May 31, 2030. The performance location is in Little Rock, AR 72205, and the contract includes initial system installation, 200 alphanumeric pagers, and five years of preventive maintenance and repair. While specific award values are not disclosed, the solicitation suggests a comprehensive solution with ongoing support, emphasizing the critical nature of the communication system for veteran healthcare emergency response.